Public Transportation Services Supervisor

City of Corvallis•City of Corvallis, OR

3d•Onsite

About The Position

Plan, coordinate, direct, and supervise all operations and programs related to the City and Benton County public transit systems, the Corvallis Municipal Airport, and the active transportation and parking programs, ensuring safe, continuous and cost effective operation consistent with local, State and federal regulations. These tasks are illustrative only and may include other related duties. Full-Time, non-represented Management Exempt position 12-month probationary period Must meet all qualifications and requirements as listed in the position description.

Requirements

Bachelor's degree from an accredited college or university in Urban or Transportation Planning, Business Administration, Public Administration, Management or related field and at least three years of professional experience implementing or managing the operation of urban transit systems, airports, active transportation programs or parking programs.
At least three years of work experience in an increasingly responsible supervisory or leadership capacity.
Knowledge of and ability to interpret and apply applicable local, State, and federal regulatory requirements related to program areas.
Knowledge of principles of supervision and human resource practices, budgeting and record-keeping.
Ability to work under time constraints, manage evolving situations, perform multiple tasks effectively, evaluate and motivate staff to maximize organizational efficiency and effectiveness.
Ability to read plans, specifications, engineering drawings, traffic data and interpret maps.
Ability to develop and implement operations management programs and procedures.
Strong leadership, communication, and organizational skills.
Ability to plan, assign, and supervise the work of subordinates to accomplish goals and objectives.
Effective written and oral communication skills; ability to prepare and present comprehensive written and oral reports on technical and complex issues to a non-technical audience.
Ability to make appropriate decisions, apply independent judgment, solve complex problems and prioritize support activities and programs in a cost effective manner.
Get along well with coworkers and maintain working relationships, including effective labor relations.
Position responsibilities are characterized by the high level of diverse knowledge required for program areas that impact the community.
Possession or ability to obtain and maintain a valid Oregon Driver's License.
Demonstrable commitment to equity, diversity and inclusion; ability to promote equity, diversity and inclusion principles with employees in day to day operations.
Ability to successfully use equity, diversity and inclusion principles within the department and organization-wide.
Demonstrable commitment to, and understanding of, sustainability and the ability to promote commitment, understanding, and use of sustainability principles by employees for day to day operations required.
Ability to hold employees accountable for sustainability objectives.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
Ability to pass a pre-employment background and/or criminal history check.

Nice To Haves

Master's degree in a related field preferred.
Experience working in the public sector or a government agency preferred.

Responsibilities

Plans, directs, and coordinates the resources necessary for continuous and safe operation of diverse City's public transportation programs, maintenance, and repair of transportation infrastructure for areas of responsibility including but not limited to the airport, active transportation, transportation demand management, City and County transit systems, and public parking.
Effectively supervises assigned staff. Performs personnel duties such as selection, coaching/mentoring, training, employee/labor relations, evaluating performance, succession planning, discipline and termination.
Creates and maintains an effective work environment by communicating goals and expectations for staff performance, counseling employees as appropriate, and supporting employee engagement efforts.
Develops, implements and monitors operational, maintenance, and programmatic work plans, processes and procedures to achieve work group objectives and performance measures.
Develops goals, objectives, policies, and programs to minimize service down time or service interruptions for areas of responsibility.
Evaluates effectiveness of services and programs, and recommends improvements and modifications.
Researches regulatory developments and formulates strategies to meet operational, maintenance, and programmatic requirements.
Provides quality assurance management.
Forecasts and plans for short- and long-range operations and maintenance needs.
Participates in planning and design review related to program areas to include evaluation, research, and recommendations for improvements.
Plans, coordinates, manages and/or participates in technical projects and studies related to areas of responsibility.
Develops and implements requests for proposals, contract documents, plans, specifications, special projects, and bid documents.
Conducts cost analysis on purchasing and contracting alternatives.
Prepares purchase orders.
Negotiates service contracts, administers contract requirements, and manages budgets associated with contract work.
Communicates and collaborates with contractors, stakeholders, and other organization staff working on projects.
Resolves performance issues with contractors.
Writes, or directs the writing of grants; administers grants for capital, operational, and programmatic projects within program areas.
Manages multiple complex project funding sources and budgets and ensures compliance with reporting requirements of grant funders.
Ensures accuracy of reports to regulatory agencies, such as the National Transit Database reporting; directs staff in grant monitoring, reporting, and audit management.
Responsible for development of programmatic policies and procedures such as Title VI plans, Transit Asset Management Plans, and Transit Safety Plans.
Develops, manages, and monitors the budget for assigned budget area.
Establishes and monitors appropriate department financial measures.
Interprets and uses financial data to make informed business decisions.
Monitors and coordinates purchasing of materials, equipment and supplies to comply with purchasing policy guidelines and to remain within established budgetary constraints.
Provides expert consultation, assistance, technical advice, and support to the Division Manager, Department Director, and City Manager.
Participates in division planning and coordination.
Writes letters, memoranda, technical documents and reports related to the operation, strategic planning and management of areas of responsibility.
Develops or directs the development of technical information resources, project data and historical reference files.
Functions as a team member in the management and operation of assigned program areas.
Provides technical and operational input for improvements to program areas; provides technical guidance to ensure highly productive and effective work teams and programs.
Demonstrates understanding and good judgment in the evaluation of complex technical and/or financial information and alternatives related to program and policy development.
Coordinates activities with other supervisors, managers and work groups.
Effectively promotes and supervises a safe work environment. Complies with all safety rules and performs work in a safe manner.
Ensures staff maintains a safe working environment in compliance with federal, State, and City health and safety guidelines and regulations.
Manages and evaluates safety and security policies and procedures.
Investigates accidents and claims and implements modifications as required.
Conducts staff safety meetings and ensures safety inspections are conducted as required.
Maintains knowledge base to communicate, administer and ensure program area compliance with all State and federal programs and regulations including those of the Federal Transit Association, Federal Aviation Administration, as well as the Americans with Disabilities Act (ADA) and all other applicable rules and laws.
Monitors industry best practices and State and federal legislative proposals that may affect program areas.
Communicates with the public, local officials, advisory commissions, transportation planning organizations, other municipalities, the Oregon Department of Transportation, the media, regulatory agencies and other City departments on matters related to assigned areas of responsibility.
Develops and provides public information and educational services.
Participates in and represents the City at technical conferences, professional organizations and public meetings.
Serves on technical/project advisory committees for local and statewide projects in matters related to program areas.
Serves as a liaison to consultants, engineers, property owners and regulatory agencies in matters related to assigned areas of responsibility.
Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints.
Maintains training and expertise in National Incident Management System (NIMS).
Participates in emergency management operations (EOC).
Mobilizes staff and resources to address emergency response efforts.
Responds to emergency calls during business hours and after hours and coordinates emergency response activities.
Performs as the on-call supervisor on a rotating basis for after-hours response to customer needs and emergencies. When performing the on-call supervisor duty rotation, must respond to calls via phone within 10 minutes. If an emergency, or potential emergency, situation requires it, may be placed on-call and expected to respond on site within 60 minutes.
Attends meetings and/or serves on a variety of City committees and task teams.
Attends training necessary to implement City safety standards.
Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions.
Builds confidence in the City through own actions.
Complies with all Administrative Policies.
Performs work in accordance with Council Policies and Municipal Code sections applicable to the position.
Represents the City of Corvallis by responding to the public, community members, its employees, and others in a prompt, professional, and courteous manner.
Regards everyone, internal and external, as a customer and delivers the best service possible in a respectful and patient manner.
Maintains effective work relationships.
Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.
Operates and drives a motor vehicle and/or truck safely and legally.