Housekeeping/Laundry - 2nd Shift

Hilton Garden Inn Louisville Airport•Louisville, KY

About The Position

The Public Space Attendant cleans and maintains items and surfaces in designated hotel areas and washes, dries, and folds linens to hotel cleanliness standards. The role uses commercial laundry equipment and helps maintain clean, sanitary, organized public spaces, including the fitness center and public and employee bathrooms. The attendant also responds accurately to guest inquiries about hotel services, features, and local attractions, and reports damage or maintenance issues to a Supervisor.

Requirements

Ability to use commercial laundry equipment.

Responsibilities

Be familiar with hotel services and features and local attractions and activities to answer guest inquiries accurately.
Use commercial laundry equipment; wash, dry, and fold linens to hotel cleanliness standards.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Review the assignment sheet, update completed assignments, and check with the Supervisor and Housekeeping office for additional assignments during the shift.
Inspect assigned areas and remove trash and debris.
Stock cleaning carts with designated supplies and equipment.
Clean designated areas using proper chemicals, tools, and equipment.
Keep items out of stairwells.
Move food and beverage trays and items found in public areas to service areas.
Check under furniture for debris, remove it, and reposition furniture according to the correct floor plan.
Inspect furniture for tears, rips, and stains and report damage to the Supervisor.
Dust and polish woodwork; remove debris and particles from upholstered furniture, including crevices and beneath cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
Clean lamps, light fixtures, and switches and check that they work properly.
Clean windows, frames, and ledges; wash windows as assigned and clean public-area windows.
Clean house and public phones, return them to their proper positions, and replace soiled or damaged phone books.
Dust drapes weekly and realign them daily.
Inspect planters and plants, remove debris, and polish planters.
Clean doors and frames, and remove stains, scuff marks, and dust from baseboards, ledges, and corners.
Polish brass surfaces.
Empty trash containers, ashtrays, and ash urns in public areas; remove trash, debris, and cobwebs from balconies and patios.
Empty vacuum cleaner bags, replace them, and clean vacuum machines.
Clean mirrors, vanities, sinks, toilets and urinals, shower walls and curtains, and floors in public and employee bathrooms; remove soil, dirt, soap buildup, and hair.
Replenish facial tissue, toilet tissue, paper hand towels, and soap in the correct amounts and locations.
Sweep the front entrance daily and shampoo carpets.
Maintain the fitness center daily and return soiled fitness-center towels to Laundry.
Report damage and maintenance problems to the Supervisor.
Turn lost-and-found items over to the Supervisor.
Ensure the security of hotel property.
Thoroughly clean floor-care equipment after use.