Housekeeping / Laundry
About The Position
The Housekeeping / Laundry position helps ensure residents enjoy an exceptionally clean community and first-class customer service. The role includes cleaning resident rooms and common areas according to schedule, communicating housekeeping schedule changes to residents, and reporting health, safety, or sanitation concerns. Employees are expected to provide attentive, personalized service, learn about residents’ interests and preferences, support orientations and resident engagement, and participate in training and meetings when called upon. Duties may extend beyond those listed as needed to support the community’s mission of providing exceptional, loving, and dignified care.
Requirements
- Must be at least 18 years old.
- High school diploma or equivalent.
- Ability to read, write, understand, and communicate in English at a minimum of 8th-grade proficiency.
- Clear verbal and written communication skills.
- Positive and energetic attitude.
- Professional appearance and conduct.
- Must pass the community’s criminal background check.
- Must be in good health and physically and mentally capable of performing assigned tasks.
- Good physical health must be verified through a physician-performed health screening.
- Must test free from pulmonary tuberculosis at the time of the health screening.
- Must be able to work varying hours as needed.
Responsibilities
- Maintain a professional demeanor that communicates service, goodwill, and genuine interest in residents’ needs.
- Learn residents’ interests, hobbies, histories, and personal preferences to provide personalized service.
- Provide exceptional customer service.
- Communicate changes to resident housekeeping schedules to residents.
- Participate in all training offered by the employer.
- Clean resident rooms and common areas promptly and according to the cleaning schedule.
- Report health, safety, and sanitation concerns to the Maintenance Director and Executive Director.
- Participate in resident orientations by explaining community amenities, routines, and departmental expectations.
- Observe residents’ ability to perform daily activities of daily living (ADLs) and social skills, and communicate potential difficulties or opportunities to the appropriate team member.
- Participate in care planning and other formal or informal meetings when called upon.
- Encourage and motivate residents and provide assistance when necessary.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
