Public Service Officer (Dallas Police) (Civil Service)
About The Position
The Public Service Officer performs administrative duties and lower-priority police work to support police officers, crossing guards, and citizens at division stations and in the field. The position processes arrests and warrant information and performs other non-sworn police tasks in support of the Police Department. Responsibilities include processing and supervising prisoners during booking and detention; completing arrest, incident, scheduling, payroll, and accident-report paperwork; maintaining detention logs and reports; notifying citizens of outstanding warrants; responding to requests for reports and subpoenas; researching warrants and assisting officers with administrative and investigative tasks; compiling data for manpower and activity reports; maintaining and distributing equipment and vehicles; directing traffic at crime scenes; and supporting the hiring, training, staffing, and performance monitoring of school crossing guards. Other work may be assigned as needed.
Requirements
- High school diploma or GED.
- One year of public contact experience; 30 college semester credit hours may meet the education and experience requirements.
- Valid driver’s license and good driving record.
- Must be at least 18 years old.
- Must pass an intensive background investigation and drug test.
- Must have no felony or Class A misdemeanor convictions, no Class B misdemeanor convictions within the last 10 years, and no family violence convictions.
- Must not currently be on deferred adjudication for a felony or Class A or Class B misdemeanor.
- Availability to work various shifts.
- Knowledge of hiring and personnel principles and practices; state laws pertaining to jail facilities and prisoner detention; fingerprinting techniques; basic supervision; traffic laws, penal codes, and city ordinances governing school zones; City of Dallas ordinances; and basic mathematics.
- Ability to complete written police reports, file documents in different sequential arrangements, communicate effectively verbally and in writing, and establish and maintain effective working relationships.
Nice To Haves
- Computer data-entry skills.
- Ability to deal with unruly prisoners.
Responsibilities
- Processes incoming and outgoing prisoners, escorts them to and from assigned cells, supervises and controls inmates during booking, and performs initial searches, fingerprinting, and booking activities.
- Processes administrative paperwork related to arrests, detentions, incidents, daily activity sheets, time cards, scheduling, and payroll; files accident reports.
- Monitors and reports on prisoner activities, maintains detention center logs, writes incident reports, restrains prisoners when needed, and helps maintain a safe detention environment.
- Operates the telecommuter call-out system to notify citizens of outstanding warrants.
- Files and retrieves reports, subpoenas, and other paperwork in response to citizen and officer requests.
- Researches arrest warrants for citizens and assists police officers with research, investigations, and administrative tasks.
- Compiles numerical data for manpower and activity reports.
- Maintains and distributes equipment and vehicles for police officers.
- Directs traffic at crime scenes while officers investigate.
- Supports and participates in interviewing, hiring, and training school crossing guards; helps ensure staffing for school areas and observes guards in the field to assess safety procedures and performance.
- Performs other assigned work as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
