Public Service Management Consulting Principal Director

Accenture•Boston, MA

About The Position

Accenture’s Strategy & Consulting group works with senior leaders to help organizations grow, improve operations and reduce costs. Its Public Health practice combines program expertise with technology, data and AI to redesign Medicaid operations, improve outcomes and create sustainable programs, including through commercial models that link compensation to results. The Principal Director will lead major transformations in Medicaid and other government health programs, focusing on people, processes, funding and systems. The role involves building relationships with state Medicaid and health agency leaders, developing new business, advising clients on transformation agendas and delivering practical plans for responding to federal requirements. The position also includes shaping technology-enabled projects, designing results-based contracts, advising on systems and vendor performance, and representing Accenture with government officials and industry groups. Travel of up to 75% may be required, although business travel is currently limited to trips essential for client work or sales.

Requirements

At least 12 years of experience working on Medicaid or other government-funded health care in state government, health plans, hospitals or provider groups, or consulting.
At least 12 years of experience working in or with public programs.
At least 7 years of experience leading large teams or cross-departmental programs, including responsibility for a budget or financial results.
At least 7 years of experience independently leading large projects or operations, such as eligibility systems, health insurance marketplaces or Medicaid health plan programs.

Nice To Haves

A master’s degree in public policy, public health or a similar field.
Experience managing large vendor contracts and ensuring vendors meet deadlines, deliver commitments and stay within budget.
Senior leadership experience in a state Medicaid or health and human services agency.
Experience managing the finances of a Medicaid health plan or provider network and delivering measurable savings, profit or quality results.
Experience serving as a state’s primary contact with the federal Medicaid agency and securing federal approvals or funding.
Experience starting new programs or organizations and introducing new ideas.
A software or technology background and ability to work effectively with technical teams.
Experience speaking publicly, teaching, writing or presenting at regional or national events.

Responsibilities

Build trusted relationships with state Medicaid directors and other health agency leaders, and help win work with new states.
Help clients envision a different future for Medicaid and turn bold ideas into practical transformation agendas.
Shape and sell projects using advanced technologies, data and AI to update Medicaid systems, improve oversight of contracted health plans, and reduce fraud and wasted spending.
Design contracts that tie compensation to results for states, using cost and quality targets.
Translate new federal rules into clear, practical plans for states.
Advise states on replacing or updating computer systems, managing vendor commitments and sequencing implementation work.
Represent Accenture with federal officials, state lawmakers and industry groups, and share ideas that influence the field.
Lead large-scale changes in the design, staffing and operation of public programs to improve results for the people they serve.
Travel up to 75% of the time when needed for essential client work or sales.