About The Position

Accenture Song accelerates client growth and value through sustained customer relevance, combining strategy, creativity, and technology across brand, business, product, marketing, commerce, and service. Communications, Media and Technology (CMT) leaders use industry expertise and client partnerships to develop and execute growth strategies that address customer needs and deliver measurable outcomes. The Principal Director is a seasoned growth strategist who translates vision into execution and measurable value. The role works with client executives and leads teams through complex transformations, while embedding in client relationships and partnering with Accenture account leads to identify organic and inorganic growth opportunities for clients and Accenture Song. The role also develops thought leadership on the future of the CMT industry to spark market conversations and support new opportunities. In Customer Growth Strategy, the Principal Director partners with CMT clients on holistic growth strategies across brand, business, product, marketing, commerce, and service. The role translates growth visions into executable roadmaps and operating models, prioritizes value-creation opportunities, and oversees execution to achieve tangible outcomes. It leads cross-functional teams and builds partnerships across Accenture to bring together creativity, technology, and intelligence in end-to-end growth solutions. Travel may be required up to 50%.

Requirements

  • At least 12 years of relevant experience in growth strategy, customer strategy, or related consulting or advisory roles.
  • At least 10 years of experience originating, shaping, and closing new opportunities within client accounts.
  • At least 10 years of experience delivering strategies with measurable business outcomes in the CMT industry.
  • At least 10 years of experience leading and overseeing teams, managing multiple workstreams, and driving senior-level client engagement.

Nice To Haves

  • Strategic thinking and the ability to communicate complex ideas clearly and compellingly.
  • Deep CMT industry experience, including telecoms, media, software, and platforms, and knowledge of current and emerging trends.
  • Experience with value realization, business case development, and financial impact tracking.
  • Strong analytical, facilitation, and executive communication skills.
  • MBA or advanced degree in innovation, strategy, or a related field.
  • Experience developing and commercializing thought leadership that shapes industry agendas and client demand.
  • Ability to build long-term trusted client relationships and act as an embedded partner.
  • Understanding of AI/GenAI.
  • Experience facilitating workshops and executive sessions and aligning diverse stakeholders around ambitious agendas.

Responsibilities

  • Partner with CMT clients to define and deliver holistic growth strategies spanning brand, business, product, marketing, commerce, and service.
  • Embed with client leaders and Accenture account teams to originate growth opportunities for clients and Accenture Song.
  • Translate growth visions into executable roadmaps and operating models aligned with customer needs and business performance.
  • Identify and prioritize value-creation opportunities based on evidence, impact potential, and scalability, and oversee execution to achieve tangible outcomes.
  • Lead cross-functional teams, providing oversight and coaching for high-impact growth initiatives.
  • Develop and publish thought leadership on industry trends, growth levers, and customer behaviors to drive market conversations and sales opportunities.
  • Build partnerships across Accenture to combine creativity, technology, and intelligence in end-to-end growth solutions.
  • Travel up to 50%.
  • Manage multiple workstreams and drive client engagement at senior levels.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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