Management Consulting Principal Director - CMT

Accenture•Beaverton, OR

2d•$138,800 - $434,000

About The Position

Accenture Song’s Customer Growth Strategy team partners with Communications, Media and Technology (CMT) clients to define and deliver growth strategies across brand, business, product, marketing, commerce, and service. The role translates growth visions into actionable roadmaps and operating models, prioritizes opportunities based on evidence and potential value, and oversees execution to achieve measurable business outcomes. The Principal Director embeds with client leaders and Accenture account teams to originate opportunities for clients and Accenture Song, leads and coaches cross-functional teams, and builds partnerships across Accenture to combine creativity, technology, and intelligence. The role also develops and publishes thought leadership on future CMT industry trends, growth levers, and customer behaviors. Travel may be required up to 50%.

Requirements

At least 12 years of relevant experience in growth strategy, customer strategy, or related consulting or advisory roles.
At least 10 years of experience originating, shaping, and closing new opportunities within client accounts.
At least 10 years of experience delivering strategies with measurable business outcomes in the CMT industry, such as revenue growth, customer relevance, cost efficiency, or market-share gains.
At least 10 years of experience leading and overseeing teams, managing multiple workstreams, and driving senior-level client engagement.
Ability to travel up to 50%.

Nice To Haves

Ability to communicate complex ideas clearly and compellingly.
Deep CMT industry experience, including telecoms, media, software, and platforms, and knowledge of current and emerging trends.
Experience with value realization, business-case development, and financial-impact tracking.
Strong analytical, facilitation, and executive communication skills.
MBA or advanced degree in innovation, strategy, or a related field.
Experience developing and commercializing thought leadership that shapes industry agendas and client demand.
Ability to build long-term trusted client relationships and act as an embedded partner.
Understanding of AI and generative AI.
Workshop and executive-session facilitation skills, with the ability to align diverse stakeholders around bold agendas.

Responsibilities

Partner with CMT clients to define and deliver holistic growth strategies across brand, business, product, marketing, commerce, and service.
Work closely with client leaders and Accenture account teams to originate growth opportunities for clients and Accenture Song.
Translate growth visions into executable roadmaps and operating models aligned with customer needs and business performance.
Identify and prioritize value-creation opportunities based on evidence, impact potential, and scalability, and oversee execution to achieve tangible outcomes.
Lead, oversee, and coach cross-functional teams delivering high-impact growth initiatives.
Develop and publish perspectives on future industry trends, growth levers, and customer behaviors to drive market conversations and sales opportunities.
Build partnerships across Accenture to bring together creativity, technology, and intelligence for end-to-end growth solutions.