Public Service Management Consulting Principal Director

Accenture•Boston, MA

1d•$138,800 - $434,000

About The Position

Accenture’s Strategy & Consulting group works with senior leaders of large organizations to help them grow, improve operations and reduce spending, combining industry knowledge, methods, technology, data and AI to drive lasting organizational change. This Principal Director role is in the Public Health practice within Accenture’s Public Service group. It focuses on helping state Medicaid agencies and other government health programs redesign how they are designed, staffed, funded and operated. The role will lead large-scale transformations across people, processes, funding and systems, with the aim of improving results for the people served and creating more sustainable programs. The work includes helping states respond to federal policy changes, modernize legacy systems, improve oversight of contracted health plans, and reduce fraud and improper payments. Some projects may use commercial models that link Accenture’s compensation to delivered results. The role requires building trusted relationships with state Medicaid directors and health agency leaders, developing new client work, and representing Accenture with federal officials, state lawmakers and industry groups. The position requires travel of up to 75% of the time; business travel is currently limited to trips essential for client work or sales. Accenture provides training and development opportunities and describes its culture as collaborative and inclusive.

Requirements

At least 12 years of experience working on Medicaid or other government-funded health care in state government, health plans, hospitals or provider groups, or consulting.
At least 12 years of experience working in or with public programs.
At least 7 years of experience leading large teams or programs spanning several departments, including responsibility for a budget or financial results.
At least 7 years of experience independently leading large projects or operations, such as eligibility systems, health insurance marketplaces or Medicaid health plan programs.
Ability to travel up to 75% of the time.
U.S. work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

A master’s degree in public policy, public health or a similar field.
Experience managing large vendor contracts and ensuring vendors meet deadlines, deliver agreed work and stay within budget.
Experience in a senior leadership role at a state Medicaid or health and human services agency.
Experience managing the finances of a Medicaid health plan or provider network and delivering measurable savings, profit or quality results.
Experience serving as a state’s main contact with the federal Medicaid agency and obtaining federal approvals or funding.
Experience starting new programs or organizations from scratch and introducing new ideas.
A software or technology background that supports working effectively with technical teams.
Experience speaking publicly, teaching, writing or presenting at regional and national events.

Responsibilities

Build trusted relationships with state Medicaid directors and other health agency leaders and help win work with new states.
Help clients envision a different future for Medicaid and translate bold ideas into practical transformation agendas.
Shape and sell projects that apply advanced technologies, data and AI to modernize Medicaid systems, improve oversight of contracted health plans, and reduce fraud and wasted spending.
Design contracts that link compensation to results for states, drawing on cost and quality targets.
Turn new federal rules into clear, practical plans for states.
Advise states on replacing or updating computer systems, holding vendors accountable for commitments, and sequencing implementation work.
Represent Accenture with federal officials, state lawmakers and industry groups, and share ideas that influence the field.
Lead large changes in the design, staffing and operation of public programs, focusing on people, processes, funding and systems across Medicaid and other government health programs.