Public Service Attendant (General Services Department)

City of Detroit•Michigan, MI

9d•Onsite

About The Position

Under general supervision, the Public Service Attendant serves as a lead person and performs work involving contact with the public, minor clerical tasks, and manual tasks in connection with a municipal commercial public service enterprise or similar operation. The role supports recreation facilities, programs, activities, and events. Work is performed indoors and outdoors, with exposure to seasonal conditions, and may take place at locations such as Hart Plaza, Brennan Pool, or local parks. Candidates may be subject to a criminal background investigation based on position requirements. Specific duties may vary, and employees may be assigned other job-related responsibilities.

Requirements

Be at least 17 years of age.
Have a high school diploma or G.E.D.
Have one year of experience in public service or other activities involving contact with the public.
Possess knowledge of commercial public service enterprises and activities.
Be able to interact tactfully and effectively with staff and the general public.
Be able to communicate effectively orally and in writing.
Be able to operate a personal computer.
Be able to perform work involving bending, stooping, walking, and standing for extended periods.
Be able to lift up to 30 pounds.
May be required to demonstrate the ability to perform tasks related to the job.
If assigned to a position involving food handling, be eligible and able to obtain a valid food handler’s card.
Complete a basic first aid and CPR training course within 90 days of hire.
Equivalent combinations of education and experience may be evaluated individually.

Responsibilities

Operate the department’s registration system proficiently.
Use a point-of-sale system to process payments and monitor sales.
Process financial transactions at a recreation facility.
Prepare reports and account for cash received.
Direct patrons to appropriate programs and program areas.
Direct visitors to exhibits, galleries, or staff offices.
Set up and break down activities and events, including moving tables, chairs, and other equipment.
Assist in maintaining order and monitoring activities throughout the facility.
Maintain premises in a clean and orderly condition, including minor cleaning after events or programs as needed.
Assist with crowd control at events.