DEPARTMENT SERVICES AIDE (Entry-Experienced) - PUBLIC SERVICES

City of Huntington Beach • Huntington Beach, CA

4d • Onsite

About The Position

The Department Services Aide provides staff support and customer service to patrons of the City of Huntington Beach libraries within the Community & Library Services Department. The Library Services Division includes Public Services, Technical Services, and Youth Services. The position requires effective, cooperative communication and interpersonal skills and the ability to relate to a diverse group of people. When assigned to the Central Library, the employee should be flexible about Saturday and/or Sunday shifts.

This is a non-permanent, part-time position with hours that may vary and is limited to 1,000 hours within a 12-month period (July 1–June 30). It does not qualify for City benefits except those required by law. The City does not participate in Social Security; enrollment in an alternative retirement program is mandatory, with an employee contribution of 7.5% of base earnings to PARS. Employment may end with or without cause or advance notice, and there are no rights to continued employment. Further restrictions apply to CalPERS Retired Annuitants.

All Huntington Beach city employees are required to perform assigned disaster service worker duties in an emergency or disaster, pursuant to Government Code Section 3100. Employees regularly assigned or required to drive a City or personal vehicle as part of their duties must participate in the DMV Employer Pull Notice program.

Requirements

• High school diploma or equivalent certificate.
• Three years of directly related education, training, or experience, with demonstrated technical skills.
• Knowledge of library terminology, methods, materials, and practices; basic library reference tools and their use; classification systems; library circulation procedures; and basic computer and technology skills.
• Effective and cooperative communication and interpersonal skills, and ability to relate to a diverse group of people.
• Valid California driver's license at appointment and throughout employment.
• Employees regularly assigned or required to drive a City or personal vehicle in the course and scope of work must participate in the DMV Employer Pull Notice program.

Nice To Haves

• Bilingual proficiency in Spanish and English.
• Flexibility to work Saturday and/or Sunday shifts when assigned to the Central Library.

Responsibilities

• Provide guidance and assistance to patrons regarding general and specific information about the library, its programs, and its resources.
• Issue library cards, explain library policies, and assist patrons with their accounts.
• Perform and/or oversee routine tasks using computer software, including Microsoft Office, databases, and integrated library systems.
• Assist patrons in using library computers, software, and equipment, and inform and educate patrons about new technology.
• Support library programming as needed.
• Perform miscellaneous job-related duties as assigned.
• Perform assigned disaster service worker duties during an emergency or disaster.

Benefits

• No City benefits are provided except those required by law. Enrollment in the Public Agency Retirement System (PARS) is mandatory, with an employee contribution of 7.5% of base earnings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED