Public Safety Representative (Part-Time) - 3rd Shift

San Diego Convention Center Corporation•San Diego, CA
•Onsite

About The Position

The Public Safety Representative greets guests, directs groups, and patrols the building and grounds of Corporation-managed facilities in a friendly, helpful, and professional manner. The role helps protect the safety and security of guests, employees, property, and the facility. This is a Union position with Teamsters. The position is part-time and scheduled for the third shift, 10:00 p.m. to 6:30 a.m. Employees must be available to work at least three shifts per week, including at least one weekend shift. The hourly rate is $25.42, paid biweekly, with an additional $1.00 per hour third-shift premium.

Requirements

  • High school diploma or GED and two years of related experience and/or training, or an equivalent combination of education and experience.
  • Customer and guest service skills.
  • Strong interpersonal skills and the ability to diplomatically and tactfully resolve difficult and sensitive situations.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Availability to work first, second, or third shifts, including weekends and holidays.
  • Ability to arrive at work on time to provide prompt assistance to attendees and guests.
  • Working knowledge of computers.
  • Ability to work independently with little direction.

Nice To Haves

  • Previous experience in large public assembly facilities.
  • Courses in criminal justice or security training from a recognized academy, school, or organization.
  • First Aid/CPR training.
  • Bilingual ability.

Responsibilities

  • Greet, direct, and assist guests, clients, and employees at the facility or attending an event.
  • Provide and control access to showrooms and meeting rooms.
  • Patrol the building and grounds to protect guests, employees, property, and the facility.
  • Monitor and direct vehicle and pedestrian traffic at loading docks and the front drive.
  • Proactively alert appropriate parties to problems to prevent crime and reduce or eliminate hazards.
  • Attend briefings to learn about facility events and activities and the status of show move-ins and move-outs.
  • Perform fire prevention duties, including identifying potential hazards, inspecting fire extinguishers, and monitoring the computerized fire alarm system.
  • Secure the facility at night and open it in the morning as directed.
  • Administer first aid and/or CPR when required.
  • Operate a hand-held radio, electric cart, touch-tone phone, video display terminal, and keyboard.
  • Prepare written daily logs and reports on daily or major incidents when required.
  • Assist in monitoring closed-circuit surveillance systems and life, fire, and safety alarm panels when required.
  • Act as a dispatch officer and contact person for paramedics and police when needed.
  • Maintain a professional image at all times.
  • Perform other duties as assigned.

Benefits

  • 403(b) and 457 retirement plans.
  • Money Purchase Pension Plan paid in full by SDCC.
  • Accrued paid time off (PTO).
  • Employee Assistance Plan paid in full by SDCC.
  • Employee-exclusive discounts at more than 250 retailers through Fun Express and Corporate Shopping.
  • Free onsite employee dining during the shift at Tides Cafe.
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