Public Safety Officer, Northwest Community Hospital, Days

Endeavor Health•Arlington Heights, IL

1d•$19 - $28•Onsite

About The Position

The Public Safety Officer provides unarmed, uniformed security and safety services under general supervision and in accordance with established policies and procedures. The role supports the department’s mission to provide high-quality service and protect people and property from harm. The officer may also perform bicycle patrol duties. The position is based at Northwest Community Hospital in Arlington Heights, Illinois. It is full-time, 40 hours per week, with day hours listed as 6:00 a.m. to 6:00 p.m.

Requirements

High school diploma or GED.
At least one year of experience in a customer-focused, service-based organization.
Valid Illinois Firearm Owner’s Identification Card within 90 days of the position’s start date.
Current CPR certification from the American Heart Association or Red Cross within 90 days of the position’s start date.
Valid driver’s license. If using a personal vehicle, maintain automobile liability coverage as required by law; evidence of coverage may be requested.
CPI (Crisis Prevention Intervention) certification within six months of hire.

Nice To Haves

At least two years of experience in law enforcement, the military, or private security.
Experience in a healthcare environment.
Fundamental understanding of computers, loss prevention, and fire/security technology.
Certification from the International Association for Healthcare Security and Safety (IAHSS) for its Basic Healthcare Security Officer training course within twelve months of the position’s start date.

Responsibilities

Patrol assigned facility and grounds areas on foot or in a motorized vehicle according to an established schedule, and investigate unusual occurrences.
Report incidents or potential loss of hospital, employee, patient, or visitor property due to fire, theft, or vandalism; involve police when necessary and assist with police investigations.
Respond to service calls in a timely, safe, professional, and courteous manner.
Welcome hospital customers and provide accurate directions to patients and visitors; escort individuals to destinations whenever possible.
Direct vehicle traffic around hospital facilities, keep loading docks and ambulance unloading zones clear of unauthorized vehicles, issue parking citations, and maintain citation records.
Follow established procedures to physically restrain unruly patients, visitors, or other individuals posing a threat; involve police when necessary and assist with removal, including providing court testimony.
Use established control systems to protect patient and employee valuables and hospital equipment and supplies, and monitor lost-and-found items.
Check that hospital doors and windows are securely locked; inspect equipment, alarms, fire extinguishers, and other equipment for proper operation; notify appropriate personnel of problems.
Investigate and document thefts, accidents, and other incidents; obtain relevant evidence and prepare required documentation accurately and completely.