Public Safety Officer Days
About The Position
The Public Safety Officer provides security and protection for patients, visitors, colleagues, buildings, and grounds. The role may involve assistance in varied circumstances, settings, and weather conditions. Officers patrol assigned areas, monitor safety and security conditions, inspect and maintain security-related equipment, prepare reports, enforce identification and parking rules, and respond to alarms, emergencies, incidents, and medical calls. The position also involves patient observation and support in challenging situations, fire prevention, assistance to patients and colleagues, and transportation between buildings and parking lots. Officers perform courier duties, including deliveries to banks, pharmacies, and off-site facilities, coordinate with maintenance regarding weather-related safety needs, and assist with arrangements and paperwork for removal of deceased patients. The role requires courteous, effective interactions, compliance with organizational policies and guiding principles, participation in quality improvement and mandatory education, and other duties as directed. The position requires a high school diploma or equivalent and a current valid driver’s license. Required certifications and training must be obtained within six months of hire. Healthcare security experience is preferred. The listed base hourly pay range is $21.00–$28.26. Beth Israel Lahey Health requires staff to be vaccinated against influenza as a condition of employment.
Requirements
- High school graduate or equivalent.
- Current valid driver’s license.
- Must obtain CPI NCI Certification within six months of hire.
- Must obtain AVADE Workplace Violence Prevention Levels I, II, and III Certification within six months of hire.
- Must obtain BLS Provider Certification (CPR and AED) within six months of hire.
- Must obtain AHA Heart-Saver First Aid Certification within six months of hire.
- Must obtain Stop the Bleed and Nasal Naloxone Certification within six months of hire.
- Must successfully complete Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training within six months of hire.
- Observant and attentive to detail.
- Ability to remain calm in difficult situations and adapt to rapidly changing situations.
- Strong interpersonal and communication skills, with the ability to interact effectively across diverse cultures and varied social and educational levels.
- Basic computer and data entry skills.
- Ability to be trained to a proficient level in skills not already possessed.
Nice To Haves
- One to two years of healthcare security experience.
- Military, law enforcement, or customer service work experience.
- Bachelor’s degree-level education or current enrollment in a criminal justice program.
Responsibilities
- Patrol assigned areas on foot or in a vehicle; inspect for hazards, unsafe conditions, security violations, unauthorized persons, and blocked access or egress.
- Conduct periodic security and safety inspections and perform monthly preventive maintenance and required checks of designated equipment, doors, alarms, and communications equipment.
- Prepare required post logs and reports, including entering information into a computer.
- Direct vehicle and pedestrian traffic, patrol parking areas, issue parking citations as applicable, enforce colleague identification badge requirements, and issue temporary visitor and vendor badges.
- Check suspicious packages as directed.
- Respond to codes and alarms under applicable safety and emergency management policies; act as a first responder to violence and aggression and coordinate with police, fire, and emergency personnel as directed.
- Respond to fire-door alarms, elevator entrapments, reported thefts, disturbances, incidents, and medical emergencies; provide or assist with stretcher transport when needed while awaiting an ambulance as appropriate.
- Perform patient watch or observation as directed; respond to human service situations, use de-escalation techniques, and restrain patients when necessary.
- Practice universal precautions and maintain composure and professional demeanor in challenging environments.
- Identify and report fire safety hazards; keep exits, fire doors, corridors, and fire-extinguishing equipment clear; notify appropriate personnel about equipment needing repair or replacement.
- Assist patients, visitors, and colleagues with vehicle problems and transport patients and colleagues between buildings and designated parking lots in a hospital vehicle.
- Perform daily bank and pharmacy courier duties, including transporting payroll, deposits, cash trays, checks, pharmacy items, charts, specimens, x-rays, and equipment to designated locations.
- Notify Maintenance of changing weather conditions relevant to snow removal and sanding.
- Coordinate with funeral home staff for removal of deceased patients, verify accompanying legal documents, record pathology statistics, and process paperwork.
- Maintain courteous and effective interactions with colleagues and patients and demonstrate understanding of job expectations and competency assessment.
- Support customer needs, participate in quality improvement activities, and successfully complete mandatory education.
- Incorporate Lahey Hospital and Medical Center guiding principles, mission, and goals into daily work and comply with LHMC policies and departmental behavioral expectations.
- Perform other duties as needed or directed to meet department needs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
