Public Safety Officer, Highland Park Hospital, Nights

Endeavor Health•Highland Park, NJ

1d•$19 - $28•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed, uniformed security and safety services to protect people and property. The position supports the department’s mission to provide high-quality service and may also perform duties as a bicycle patrol officer. The officer patrols assigned hospital facilities and grounds, responds to service calls, investigates unusual occurrences, and documents incidents. The role also includes welcoming and assisting patients and visitors, directing traffic and enforcing parking rules, protecting valuables and equipment, checking security and safety systems, and physically restraining individuals when required by established procedures. The officer may involve police and assist with investigations, including providing court testimony. This is a part-time, 24-hour-per-week position at Highland Park Hospital in Highland Park, Illinois, with night hours from 10:00 p.m. to 6:30 a.m. The hourly pay range is $19.22–$27.87, with the offered rate determined by factors including expertise and years of experience.

Requirements

High school diploma or GED.
At least one year of experience in a customer-focused, service-based organization.
Valid Illinois Firearm Owner’s Identification Card within 90 days of the position start date.
Current CPR certification from the American Heart Association or Red Cross within 90 days of the position start date.
Valid driver’s license. If using a personal vehicle, maintain automobile liability coverage as required by law; evidence of coverage may be requested.
CPI (Crisis Prevention Intervention) certification within six months of hire.

Nice To Haves

At least two years of experience in law enforcement, the military, or private security.
Experience in a healthcare environment.
Fundamental understanding of computers, loss prevention, and fire/security technology.
International Association for Healthcare Security and Safety (IAHSS) Basic Healthcare Security Officer training certification within twelve months of the position start date.

Responsibilities

Patrol assigned areas of hospital facilities and grounds on foot or in a motorized vehicle according to established schedules, and investigate unusual occurrences.
Report incidents and apparent potential losses involving hospital, employee, patient, or visitor property through fire, theft, or vandalism; involve police when necessary and assist with police investigations.
Respond to service calls promptly, safely, professionally, and courteously.
Welcome patients and visitors, provide accurate directions around hospital grounds, and escort individuals to destinations when possible.
Direct vehicle traffic around hospital facilities, keep loading docks and ambulance unloading zones clear of unauthorized vehicles, issue citations for improper parking, and maintain citation records.
Physically restrain unruly patients, visitors, or other individuals who pose a threat, following established procedures; involve police when necessary and assist with removal of visitors and court testimony.
Protect patient and employee valuables and hospital equipment and supplies using established control systems, and monitor lost-and-found items.
Check that hospital doors and windows are securely locked; inspect equipment, alarms, fire extinguishers, and other equipment for proper operation; notify appropriate personnel of problems.
Investigate and document thefts, accidents, and other incidents; gather related evidence and prepare required documentation accurately and completely.