Public Safety Officer, Evanston Hospital, Nights

Endeavor Health•Evanston, IL

1d•$19 - $28•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed, uniformed security and safety services to protect people and property. The role supports the department’s mission to provide high-quality service and may also include duties as a bicycle patrol officer. The officer patrols hospital facilities and grounds, responds to service calls, investigates unusual occurrences, documents incidents, and helps prevent loss or damage. The position also involves welcoming patients and visitors, providing directions and escorts when possible, managing traffic and parking, protecting valuables and equipment, and checking doors, windows, alarms, fire extinguishers, and other equipment. The officer may physically restrain unruly or threatening individuals in accordance with established procedures and may involve police when necessary. This is a part-time position at Evanston Hospital in Evanston, Illinois, scheduled for 24 hours per week on the night shift from 10:00 p.m. to 6:30 a.m. The hourly pay range is $19.22–$27.87, with the offered rate based in part on expertise and years of experience.

Requirements

High school diploma or GED.
At least one year of experience in a customer-focused, service-based organization.
Valid Illinois Firearm Owner’s Identification Card within 90 days of the position’s start date.
Current CPR certification issued by the American Heart Association or Red Cross within 90 days of the position’s start date.
Valid driver’s license. If using a personal vehicle, maintain automobile liability coverage as required by law; evidence of coverage may be requested.
CPI (Crisis Prevention Intervention) certification within six months of hire.

Nice To Haves

At least two years of experience in law enforcement, the military, or private security.
Experience in a healthcare environment.
Fundamental understanding of computers, loss prevention, and fire/security technology.
Certification from the International Association for Healthcare Security and Safety (IAHSS) for its Basic Healthcare Security Officer training course within 12 months of the position’s start date.

Responsibilities

Patrol assigned hospital facilities and grounds on foot or in a motorized vehicle according to an established schedule, and investigate unusual occurrences.
Report incidents or potential loss of hospital, employee, patient, or visitor property from fire, theft, or vandalism; involve police when necessary and assist with investigations.
Respond to service calls promptly, safely, professionally, and courteously.
Welcome patients and visitors, provide accurate directions, and escort individuals to destinations whenever possible.
Direct vehicle traffic around hospital facilities to prevent congestion; keep loading docks and ambulance unloading zones clear of unauthorized vehicles; issue parking citations and maintain citation records.
Physically restrain unruly patients, visitors, or other individuals posing a threat, following established procedures; involve police when necessary and provide assistance, including court testimony.
Use established control systems to protect patient and employee valuables and hospital equipment and supplies, and monitor lost-and-found items.
Check that hospital doors and windows are securely locked and inspect equipment, alarms, fire extinguishers, and other equipment; notify appropriate personnel of problems.
Investigate and document thefts, accidents, and other incidents; obtain related evidence and prepare required documentation that is neat, accurate, and complete.
May perform duties of a bicycle patrol officer.