Public Safety Liaison Manager

North Texas Tollway Authority•San Jose, CA

About The Position

The Public Safety Liaison Manager is the primary point of contact between the organization and local, state, and federal law enforcement agencies. The role oversees Public Safety contracts, supervises assigned administrative staff, and coordinates communication and collaboration among law enforcement partners to support operational efficiency, contract compliance, and effective public safety services. This is an essential employee position requiring CJIS certification and availability during emergencies or inclement weather. The position has a stated annual midpoint of $112,674 and a $2,000 retention bonus. Applicants must be eligible to work lawfully in the United States immediately; H-1B visa sponsorship is not available. The successful candidate must be able to obtain and maintain NCIC/TCIC certification and complete CJIS Privacy and Security Training as required by state and federal regulations.

Requirements

  • A bachelor’s degree in a related field, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • 1–3 years of supervisory experience.
  • A valid Texas driver’s license.
  • Ability to obtain and maintain NCIC/TCIC certification and complete CJIS Privacy and Security Training as required by state and federal regulations.
  • Eligibility to lawfully work in the United States immediately.

Nice To Haves

  • Experience as a TCOLE-certified Peace Officer.

Responsibilities

  • Administer and oversee Public Safety contracts, ensuring compliance with contract terms, scope of services, and applicable laws and regulations.
  • Supervise and support administrative staff by assigning workloads, setting priorities, providing training, and evaluating performance.
  • Serve as the primary liaison with local, state, and federal law enforcement agencies; coordinate meetings, information sharing, and collaborative initiatives.
  • Support policy development, compliance, investigations, and emergency operations, using sound judgment in high-pressure situations.
  • Review and approve invoices, reports, and documentation; identify contract issues and recommend modifications or improvements.
  • Maintain accurate records, reporting systems, and documentation to support operational and regulatory requirements.

Benefits

  • $2,000 retention bonus
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