Public Safety Liaison (Houston, TX)

Crisis24•Houston, TX

6d•$95,000 - $100,000•Remote

About The Position

The Public Safety Liaison serves as a bridge between autonomous vehicle (AV) operations and municipal emergency management. The role builds trust and collaboration among corporations, emergency management, public safety agencies, and community organizations to strengthen preparedness, improve public safety outcomes, and reduce risk during emergencies and special events. It involves proactive engagement, training, and exercises as well as reactive incident support. The liaison works alongside Crisis24’s First Responder Ambassador Team, which manages relationships with law enforcement and Fire/EMS agencies and leaders. During disasters or very large special events, the liaison works directly with local jurisdiction emergency management functions to facilitate information exchange, operational deconfliction, resource coordination, and synchronized public messaging. The position educates public safety agencies about emerging transportation technologies and supports safe, effective interaction with autonomously driven vehicles. This is a remote role for someone who resides in or close to the Houston, Texas region, with on-call responsibilities and occasional travel estimated at less than 20%.

Requirements

At least 5 years of experience in emergency management, public safety, or disaster response.
Ability to define, build, and maintain a broad network of working relationships.
Excellent presentation, communication, and facilitation skills.
Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders.
Familiarity with risk assessment, hazard mitigation planning, and continuity of operations (COOP).
Experience with EOC exercises, including tabletop, functional, and full-scale exercises.
Must reside in or within close proximity to the Houston, Texas region.
Availability for on-call responsibilities and occasional travel, estimated at less than 20%.

Nice To Haves

FEMA Independent Study Incident Command System 100: Introduction to the Incident Command System.
FEMA Independent Study Incident Command System 200: Basic Incident Command System for Initial Response.
FEMA Incident Command System 300: Intermediate ICS for Expanding Incidents.
FEMA 700: An Introduction to the National Incident Management System.
Existing networks and contacts in public safety agencies beyond Law Enforcement and Fire/EMS, community-facing organizations, and state and local government agencies.

Responsibilities

Build and maintain relationships with public safety and community organizations to strengthen trust and understanding of autonomous vehicle operations.
Participate in classroom, field-based, and virtual training on emergency preparedness, incident response, crisis management, and recovery operations involving autonomously driven vehicles.
Conduct drills, tabletop exercises, and full-scale simulations to assess readiness and identify areas for improvement.
Serve as a subject matter expert in emergency management practices, policies, and procedures.
Collaborate with cross-functional teams to integrate emergency preparedness into organizational operations.
Maintain compliance with local, state, and federal emergency management regulations and standards.
Support real-world incident response by providing guidance and coordination when required.
Educate public safety agencies about how emerging transportation technologies operate and respond during emergencies, including best practices for safe and effective interaction.
Work with municipal public safety officials to support the safe introduction of emerging transportation technology.
Apply technical understanding of new transportation technologies to support incident response and provide clear, concise information to emergency management personnel.
During disasters or very large special events, facilitate information exchange, operational deconfliction, resource coordination, and synchronized public messaging with local jurisdiction emergency management functions.
Protect Crisis24 and stakeholder data and systems by following policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.