Public Safety Dispatcher
About The Position
Grand Canyon University is seeking a full-time Dispatcher for its Public Safety Department. The Dispatcher supports the university community by providing various services and programs that contribute to maintaining campus safety and security. This individual operates the communications center, receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, and providing police and EMS dispatch and radio communication management. This position requires the ability to work various shifts, including daytime, evening, night shifts, and holidays.
Requirements
- High school diploma, or equivalent required.
- Experience in 911 / Dispatch Center preferred.
- Ability to type 40 WPM preferred.
- Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice.
- Demonstrates a high degree of ethical behavior and adheres to the standards and regulations of the university and legal environment.
- Good communications and interpersonal skills.
- Information Systems terminals, computerized alarm monitoring systems, computerized access control systems or other computer or technical systems.
- Knowledgeable of and ability to accurately interpret applicable federal, state and local laws, codes and regulations.
- Must be able to meet the physical requirements of the position and daily responsibilities.
- Demonstrates good judgment and excellent conflict resolution/mediation skills.
- Valid Arizona Driver's license in good standing; must be insurable.
- Must successfully pass a drug test.
- Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
Nice To Haves
- An Associate’s degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred.
- Ability to speak Spanish or other non-English language including American Sign Language is helpful.
- Certifications in CPR, First Aid and First Responder are preferred.
Responsibilities
- Receive, record, and relay information for service by telephone and two-way radio in CAD.
- Record detailed information in logs as required. Maintain officer assignments and dispatch officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response.
- Dispatch requested calls for service during the tour of duty, which includes prevention and suppression of crime, protection of life and property, apprehension and protection of offenders, preservation of the peace and maintenance of order, and enforcement of all state statutes and University and housing regulations.
- Check to ensure information for field officers is available so only authorized persons are admitted to buildings and monitor controlled access areas.
- Document disturbances and incidents and communicate with local law-enforcement during emergency situations. Cooperate with campus staff and external law enforcement agencies conducting investigations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible spending accounts
- 401K savings plan
- Generous time off plan
- 11 paid holidays
- Paid time off to volunteer in the community or at GCU sponsored events
- Free covered parking
- Education Tuition Discount Program for full-time employees, their spouses, and dependent children
- Free on-site gyms on campus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
