Public Safety Dispatcher
About The Position
The Communication Center at the U.R. Department of Public Safety is looking for skilled dispatchers to boost our emergency response and monitoring efforts. If you’re ready to make a difference and thrive in a fast-paced environment, this role is for you! The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Requirements
- High School Diploma
- Valid NYS Driver’s License
- Excellent communication and multitasking skills
- Ability to make quick decisions and work well in a team
- Fast and accurate keyboard data entry skills
Nice To Haves
- Prior experience with dispatch systems is a plus- ex: CAD
- Ability to stay calm and composed during emergencies
- Preferred experience in Dispatching, Emergency Response or First Responder roles
Responsibilities
- Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.
- Answer calls from University officers, staff, students and the public
- Use dispatch software and manage alarm/surveillance systems
- Coordinate communication between University Officers and local law enforcement
- Monitor CCTV cameras and handle fire/burglary alarms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
