2026 Public Safety Dispatcher

Six Flags Entertainment Corporation•Concord, CA

About The Position

At Six Flags Hurricane Harbor Concord, our team members play a vital role in creating a safe, fun, and memorable experience for every guest. The Dispatch Operator is a critical part of our safety and operations team, responsible for coordinating all dispatch functions and maintaining park‑wide communication. This position serves as a central point of contact for security, medical, and emergency responses, ensuring timely and effective communication across the park.

Requirements

Must be able to remain composed in highly stressful situations.
Must have an open availability.
Must be at least 18 years of age and be able to work a flexible schedule including weekends, days, nights, varied shifts, and holidays.
Must have the ability to use Microsoft Office programs.
Must be detailed oriented and have exceptional organizational skills.
Must be able to meet aggressive deadlines and make efficient decisions either independently or as part of a team.
Must be able to sit, stand, walk, or maintain continuous movement for an extended period of time.
Must be able to complete all necessary Six Flags Training courses and obtain necessary certifications.

Responsibilities

Responsible for the execution of all Dispatch functions.
Facilitate park-wide communication via phone, radio, and email.
Receive incoming calls for service as per policy/procedure.
Dispatch and communicate all security related calls to proper personnel.
Dispatch and communicate all medical emergencies to proper personnel.
Log all calls for service in a Computer aided dispatch (CAD) system.
Assign incident reports to personnel to complete.
Distribute keys, locks, radio equipment, and other supplies to proper personnel and ensure all are accounted for at the end of the night.
Complete daily, weekly, and monthly reports.
Responsible for communicating any radio repair issues with proper personnel.
Understand all procedures during power failure and/or emergency situations.
Dispatch and monitor all missing persons throughout the park.