Public Safety Dispatcher III S3

Loyola University

9d•$19 - $24•Hybrid

About The Position

Provide for the safety and well being of university students, faculty, staff and property by supplementing the efforts of the campus police officers. Perform functions relating to emergency and routine radio and telephone communications. Document shift activity of campus police officers. Monitor the campus's alarm systems.

Requirements

High school diploma or GED
1-3 years experience dispatching at a higher education institution or law enforcement, fire safety, EMS/EMT, or, security experience.
Strong interpersonal and communication skills, a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations.
Ability to maintain confidential information.
Ability to handle multiple simultaneous responsibilities.
Work involves much personal contact with others inside and/or outside the University for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Ability maintain confidentiality.
Ability to work holidays, weekends, during emergency conditions and additional shifts as required.
Ability to think quickly and act with composure under emergency and stressful situations.
Ability to communicate clearly and concisely via two way radio.
Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.
All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position.

Responsibilities

Use a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services.
Determine the nature and location of the emergency; determine priorities, and dispatch campus police, local police, fire, ambulance or other emergency units as necessary and in accordance with established procedures.
Train new Public Safety Dispatchers.
Monitor direct emergency alarms, answer non-emergency calls for assistance.
Enter, update and retrieve information from a variety of computer systems.
Receive requests for information regarding vehicle registration, student schedule records and previous reports and provides pertinent data.
Monitor several complex radio frequencies including campus police, transportation, facilities, event services and others.
Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
Monitor local police radio for activity in the northern Baltimore area.
Monitor campus alarm systems and direct officers' response to same.
Notify local police and fire officials when necessary.
Assist campus police officers' field efforts by accessing computerized campus information including the employee and student directories.
Enter work orders for facilities maintenance, technology services and access control.
Document actions of campus police officers, including building and patrol checks, safety transports and escorts, door assists and other police services.
Perform all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.