Public Relations and Communications Manager

Hotwire Communications Ltd • Fort Lauderdale, FL

5d

About The Position

The Public Relations & Communications Manager creates and maintains clear, consistent internal and corporate communications through writing, editing, and publishing. The role manages the internal-communications CRM, editorial calendar, media database, and distribution lists. It prepares executive thought-leadership content and supports media relations at the direction of the Chief Communications Officer (CCO), using AI tools to work efficiently while preserving accuracy and brand voice.

The manager plans and delivers communications across internal and corporate channels, writes and edits executive and organizational content, researches technology and innovation topics, and contributes to social media. The position maintains project visibility, coordinates approvals and inputs, supports communications for events and regional activations, and monitors employee, customer, and community sentiment. It also participates in meetings and selected events to stay connected to employee and customer perspectives.

Requirements

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Four or more years of professional communications or public relations experience.
• Demonstrated ability and a strong understanding of technology and how it connects people.
• Proficiency with a communications or marketing CRM; HubSpot is preferred.
• Proficiency with media-monitoring and database tools; Meltwater is preferred.
• Working proficiency with AI tools such as Claude for drafting, editing, and research, used responsibly in accordance with company AI policy.
• High proficiency with Microsoft Suite applications, including Word, PowerPoint, Excel, Outlook, and Concur.
• Excellent writing and editing skills.
• Experience with Adobe software.
• Willingness to learn and a professional disposition.
• Ability to provide personal transportation to various locations in the organizational service area.
• Valid and non-restricted state-issued driver's license in the assigned state.
• Ability to work a flexible schedule that may include weekends, evenings, and holidays.

Nice To Haves

• HubSpot experience.
• Meltwater experience.

Responsibilities

• Own and maintain the internal-communications CRM (HubSpot) as the system of record; build, schedule, segment, and measure internal campaigns and newsletters.
• Maintain the editorial calendar under the direction of the Chief Communications Officer, planning content ahead across internal and corporate channels.
• Maintain the company's media database and distribution lists in Meltwater, including contacts, segments, and media lists.
• Prepare and draft executive thought-leadership content, including bylines, talking points, posts, and award and speaking submissions, and distribute it according to the cadence and approval set by the CCO.
• Contribute to social media content and the social content calendar, using press releases and internal awards and accolades as sources.
• Plan and deliver internal communications on a reliable cadence, aligning distribution timing with executive notification and approval managed by the CCO.
• Support the CCO's media relations by preparing press releases and media materials, maintaining media lists, and tracking coverage.
• Maintain a clear projects-and-status list and report status proactively and completely so leadership has visibility into current and upcoming work.
• Bring communications to a ready-to-send state and follow up on outstanding inputs and approvals.
• Write and edit executive bios, speeches, internal announcements, and corporate messaging that reinforce a consistent organizational voice.
• Research and develop white papers, articles, and blog posts on technology and innovation across product lines and processes.
• Use AI tools, such as Claude, to draft, edit, summarize, research, and report efficiently and consistently in line with company AI policy while safeguarding brand voice and accuracy.
• Partner with brand-experience and events teams on communications for regional activations, events, facility tours, and product demonstrations.
• Monitor employee, customer, and community sentiment and help produce relevant, timely communications, including escalations when needed.
• Participate in creative meetings, copy-drafting sessions, and interdepartmental meetings, and attend select field, town-hall, civic, and B2B events.
• Use independent discretion consistently to determine action steps on matters of significance.
• Perform other duties as assigned by the Supervisor.

Benefits

• Comprehensive healthcare, dental, and vision plans.
• 401(k) retirement plan with company match.
• Paid vacation, sick time, and additional holidays, including the employee's birthday.
• Paid volunteer time.
• Paid parental leave.
• Hotwire service discounts for employees who live on a property serviced by Hotwire, including discounted high-speed internet, video, phone, and security services.
• Employee referral bonuses.
• Exclusive entertainment discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager