Public Relations Account Manager

Tier One Partners • Boston, MA

3d • Hybrid

About The Position

Tier One Partners is seeking a creative Account Manager who brings strategic thinking, trusted counsel, and a leadership mindset to client engagements. The role offers significant responsibility as an account and agency leader, turning insight into results. The Account Manager serves as a day-to-day client counselor, oversees account health and program momentum, develops launch plans, and collaborates on integrated campaigns combining media relations, content, and digital strategies. The role also includes managing team workflows and budgets, mentoring junior team members, supporting new business development, identifying account growth opportunities, and measuring program results. The position is full-time and hybrid, with work from the Boston office at least twice per week depending on client and team needs. Occasional day and overnight travel may be required.

Tier One Partners is a women-founded and led integrated marketing agency providing PR, content, and digital marketing services to B2B and B2C innovators. The agency describes its culture as collaborative, supportive, feedback-oriented, and focused on high standards. Its benefits include a family-friendly holiday schedule, flexible PTO, rainmaker bonuses, professional development and wellness stipends, office exchanges, culture activities, and cash awards for outstanding contributions and agency anniversaries.

Requirements

• Bachelor's degree in communications, public relations, journalism, marketing, English, or a related field.
• 4–5+ years of industry-related experience.
• Proven track record developing and executing successful communications campaigns.
• Excellent written and verbal communication skills.
• Familiarity with Meltwater or another media monitoring or database platform.
• Ability to manage multiple priorities and deadlines in a fast-paced environment without sacrificing attention to detail.
• Collaborative, solutions-focused approach and eagerness to take initiative.

Nice To Haves

• Experience in fintech, digital health, security, or consumer technology.

Responsibilities

• Serve as a day-to-day client counselor.
• Oversee account health and drive program momentum, proactively identifying opportunities to exceed KPIs.
• Develop plans supporting corporate and product launches.
• Collaborate on integrated campaigns that combine media relations, content, and digital strategies.
• Write and edit short- and long-form materials, from press releases to white papers.
• Manage team workflows, delegate effectively, and mentor junior team members.
• Contribute positively to peers and agency morale.
• Assist with idea development, research, and editing for new business proposals, and play an active role in pitches.
• Identify opportunities to grow accounts organically and develop new client engagements.
• Manage accounts to budget, including hours and expenses.
• Develop measurement goals and track account results.
• Model Tier One's core values and standards of conduct.
• Maintain client utilization in the approximately 85% range.

Benefits

• Family-friendly holiday schedule.
• Flexible PTO.
• Rainmaker bonuses.
• Professional development stipends.
• Wellness stipends.
• Office exchanges.
• Monthly culture activities, including team outings, parties, happy hours, contests, and an agency book club.
• Quarterly peer-nominated 212 Degree awards recognizing outstanding contributions.
• Milestone awards with cash bonuses for employees celebrating 3-, 5-, and 10-year agency anniversaries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level