Public Relations Account Manager
About The Position
Tier One Partners is seeking a creative Account Manager who brings strategic thinking, trusted counsel, and a leadership mindset to client engagements. The role carries significant responsibility for leading accounts and contributing to agency leadership. The Account Manager serves as a day-to-day client counselor, oversees account health and program momentum, and identifies opportunities to exceed KPIs and grow client engagements. The position involves developing launch plans, helping execute integrated campaigns, managing team workflows and budgets, and measuring program results. It also contributes to new business proposals and pitches and models the agency’s values and standards of conduct. This is a full-time hybrid role based in Boston. The employee is expected to work from the Boston office at least twice per week, depending on client and team needs. Occasional day and overnight travel for client and Tier One purposes may be required. The role maintains client utilization in the approximately 85% range.
Requirements
- Bachelor’s degree in communications, public relations, journalism, marketing, English, or a related field.
- 4–5+ years of industry-related experience.
- Proven track record developing and executing successful communication campaigns.
- Excellent written and verbal communication skills.
- Familiarity with Meltwater or another media monitoring/database platform.
- Ability to manage multiple priorities and deadlines in a fast-paced environment without sacrificing attention to detail.
- Collaborative, solutions-focused approach and eagerness to take initiative.
- Strong writing and editing skills for short- and long-form materials.
Nice To Haves
- Experience in fintech, digital health, security, or consumer technology is preferred.
Responsibilities
- Serve as day-to-day client counselor.
- Oversee account health and drive program momentum, proactively identifying opportunities to exceed KPIs.
- Develop plans in support of corporate and product launches.
- Collaborate on integrated campaigns blending media relations, content, and digital strategies.
- Write and edit short- and long-form materials, from press releases through white papers.
- Manage team workflows, delegate effectively, and mentor junior team members to support high-quality deliverables and professional growth.
- Contribute positively among peers and help build agency morale.
- Assist with idea development, research, and editing of new business proposals, and actively participate in the pitch process.
- Identify opportunities to grow accounts organically and develop new client engagements.
- Manage accounts to budget, including hours and expenses.
- Develop measurement goals and track account results using an understanding of program measurement.
- Model Tier One’s core values and standards of conduct.
- Maintain client utilization in the approximately 85% range.
Benefits
- Family-friendly holiday schedule.
- Flexible PTO.
- Rainmaker bonuses.
- Professional development stipends.
- Wellness stipends.
- Office exchanges.
- Monthly culture activities, including team outings, parties, happy hours, contests, and an agency book club.
- Quarterly peer-nominated “212 Degree” award recognizing outstanding contributions.
- Cash “Milestone” awards for employees celebrating 3-, 5-, and 10-year agency anniversaries.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
