Public Records Specialist

Commonwealth of Massachusetts•Boston, MA
•Onsite

About The Position

The Office of the Secretary of the Commonwealth of Massachusetts is seeking a Public Records Specialist for its Public Records Division. The Division administers the Massachusetts Public Records Law, processes and issues determinations on appeals from requestors denied access to government records, responds to questions about the interpretation of public-records-related laws, and provides training throughout Massachusetts. Under the Supervisor of Records, the specialist supports the Supervisor, Staff Attorneys, and Division in administering the law in a fast-paced, deadline-driven environment. The position involves assisting with administrative appeals, managing an appeal caseload and drafting determinations, coordinating with legal staff to close appeals, and handling correspondence and other administrative tasks. The specialist also helps coordinate Public Records Law trainings across the Commonwealth. This position is not eligible for remote work. The stated starting salary is $42,500. As a condition of employment, successful applicants must have received COVID-19 vaccination or an approved exemption by their start date.

Requirements

  • Ability to organize information.
  • Strong communication skills.
  • Proficiency in balancing multiple assignments.
  • Effective time management.
  • Ability to write succinctly.

Responsibilities

  • Assist in opening administrative appeals pertaining to the Public Records Law.
  • Manage a caseload of appeals and draft determinations concerning compliance with the Public Records Law.
  • Coordinate with the Supervisor, attorneys, and other legal staff to facilitate closing appeals.
  • Mail acknowledgment letters, determinations, and other material on a regular basis.
  • Answer phone calls and respond to emails.
  • Coordinate Public Records Law trainings throughout the Commonwealth.

Benefits

  • State-paid medical insurance premium (75%).
  • Dental and vision plans.
  • Flexible Spending Account and Dependent Care Assistance programs.
  • Low-cost basic and optional life insurance.
  • State Employees' Pension and a Deferred Compensation 457(b) plan.
  • 12 paid holidays per year, plus sick, vacation, and personal time.
  • Tuition benefits for employees at state colleges and universities.
  • Short-Term Disability and Extended Illness program participation options.
  • Incentive-based wellness programs.
  • Professional development and continuing education opportunities.
  • Qualified employer for the Public Service Student Loan Forgiveness Program.
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