Public Programs Coordinator

The Museum of Flight•Seattle, WA

2d•Onsite

About The Position

The Public Programs Coordinator supports The Museum of Flight’s mission by coordinating a diverse calendar of public events from conception through completion. The role helps develop and present a consistent, well-rounded portfolio of programming that engages diverse audiences, adds value to Museum membership, visitation, programs, and exhibits, and serves the Museum’s role as a cultural and educational resource through aviation and aerospace storytelling. Under the direction of the Public Programs Manager, the coordinator supports events such as lectures, presentations, panel discussions, forums and symposia, film series, book signings, fly-ins, and musical and dramatic performances. The position serves as a service-focused liaison before and during client experiences and maintains clear, ongoing communication with Museum departments and other stakeholders. This is a full-time, on-site position. The schedule is set by the manager and may include weekends, holidays, and evenings based on Museum event needs. On-site attendance is essential to most duties. Professional attire is occasionally required, and little to no travel is expected. The work includes office-based sedentary periods and repetitive wrist, arm, and finger movements, as well as occasional movement through Museum spaces, including outdoors in variable weather. The role requires the ability to lift up to 30 pounds, with or without assistance, and occasionally focus, bend, carry, reach, push, pull, walk, stand, twist, and squat. The Museum of Flight offers full-time employees medical, dental, and vision coverage; flexible spending accounts; a 403(b) retirement plan with a 5% match after one year of service; an Employee Assistance Program; company-paid life insurance, Accidental Death and Dismemberment, and long-term disability; accrued sick leave and vacation; paid holidays; and floating holidays. The pay range is $22.15 to $30.00, depending on experience and other stated factors.

Requirements

Associate’s degree in a relevant field, or an equivalent combination of education and experience in lieu of a degree.
At least two years of experience in program and event planning, sales, and customer relations.
At least two years of successfully leading event staff, volunteers, and vendors.
Strong organizational skills and attention to detail.
Exceptional interpersonal and customer service skills, including the ability to interact effectively, productively, and positively with a diverse population.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office 365 and accurate data entry.
Comfort and confidence speaking publicly to audiences of varying sizes and demographics.
Ability to manage continuous workflow in a high-volume environment with competing priorities and simultaneous tasks.
Sound independent judgment and poise under pressure.
Ability to identify and develop networks and maintain professional relationships.
Ability to work independently and be self-directed in support of departmental and institutional objectives.
Ability to lead diverse groups of varying sizes through event planning and implementation.
Ability to lift up to 30 pounds, with or without assistance, and meet the described occasional physical demands of the role.
Ability to attend on site and move through Museum campus spaces, including occasionally outdoors in variable weather.

Nice To Haves

Experience in a public attraction, hospitality, museum, or similar venue.
Knowledge of aviation and space history, general aviation, military aviation, and/or the aerospace industry.

Responsibilities

Work with the Public Programs Manager to plan and execute the public programs calendar in support of Museum experiences, mission, and values.
Coordinate events from inception through completion, including topic research, bookings, scheduling, communications, resource allocation, day-of coordination, and post-event debriefing.
Liaise with event participants, vendors, and other stakeholders, providing thorough and timely communication.
Coordinate event resources and details with internal staff and volunteers, including Marketing, Facilities, Visitor Services, and other affected stakeholders.
Perform programming and event administration, including calendaring, contracts, and invoicing, as directed.
Enter and communicate complete and accurate program information to relevant departments and other affected stakeholders.
Assist the department manager in developing strategies and collaborate on annual programming and events.
Represent the Museum at public events when applicable and appropriate.
Perform other duties as assigned.