Public Health Services Manager

State of Connecticut•Hartford, CT

About The Position

The Connecticut Department of Public Health (DPH) is hiring a Public Health Services Manager for its Facility Licensing and Investigations Section (FLIS), which licenses and inspects healthcare facilities and laboratories. The role monitors and oversees investigations and inspections, develops and monitors protocols, supervises and supports staff, performs inspections and enforcement activities, and leads quality assurance and performance improvement work. It requires experience with healthcare laws and regulations and with conducting inspections or investigations. The position is based at 410 Capitol Avenue in Hartford, works Monday through Friday on a first shift for 40 hours per week, and requires travel throughout Connecticut. Some telework may be available. Employees must be free of outside employment that may conflict with the position; this is reviewed by Human Resources before the start date. In the Department of Public Health, this job class directs statewide public health program activities and/or the staff and programs of a large department section. The position directs program staff and operations; plans and manages office activities; formulates program goals and objectives; assists with budget preparation; maintains contacts with internal and external stakeholders; implements procedures; recommends staffing levels; administers state and federal regulations; safeguards program integrity; responds to inquiries; prepares reports; and leads staff recruitment and hiring. The department’s mission is to protect and improve the health and safety of Connecticut residents by assuring conditions that support health, preventing disease, injury, and disability, and promoting equal enjoyment of the highest attainable standard of health. The listed minimum qualifications are nine years of professional experience in a health organization, including two years in a supervisory capacity responsible for planning, developing, and executing a comprehensive health or health-related program. College training and certain graduate degrees may substitute for some general experience, as specified in the posting.

Requirements

Nine years of professional experience in a health organization; a health organization is defined as a large multidimensional agency responsible for developing, administering, or regulating health programs.
Two years of the general experience must be in a supervisory capacity with responsibility for planning, developing, and executing a comprehensive health or health-related program.
Considerable knowledge of and ability to apply management principles and practices.
Ability to apply relevant local, state, and federal laws, statutes, and regulations.
Knowledge of health care delivery systems, practitioners and/or providers, and the aims, objectives, and operational environment of health providers.
Knowledge of the principles and practices of public administration.
Considerable interpersonal skills and oral and written communication skills.
Must be free of outside employment that may conflict with the position, subject to Human Resources review before the start date.
Incumbents may be required to maintain relevant registrations and/or certifications and may be required to travel.
College training may substitute for general experience at 15 semester hours per half year of experience, up to a maximum of four years for a bachelor’s degree.
A master’s degree in public health, health education, health care administration, nursing, another health-related field, or public administration may substitute for one additional year of general experience.

Nice To Haves

Experience interpreting and applying laws and regulations and conducting health-related inspections or investigations.
Experience prioritizing multiple time-sensitive projects or assignments.
Experience developing policies and procedures and participating in quality assurance activities.
Experience supervising and/or mentoring staff.
Experience communicating orally and in writing, including presenting to groups and writing reports.
Experience working collaboratively with stakeholders, agencies, coalitions, and associations.

Responsibilities

Direct staff and operations of a public health program.
Coordinate, plan, and manage office activities.
Formulate program goals and objectives.
Assist in preparation of the office budget.
Maintain contacts with individuals, other operating units, and outside agencies that may affect program activities.
Implement new procedures and procedural revisions.
Recommend appropriate staffing levels.
Administer state and federal regulations pertaining to the division.
Maintain program integrity.
Respond to inquiries from out-of-state agencies and the general public regarding public health services.
Prepare reports as necessary.
Lead staff recruitment and hiring, including outreach, interviews, and selection.
Monitor and oversee the performance of investigations and inspections.
Develop, implement, and monitor protocols.
Supervise and support staff.
Perform inspections and enforcement activities.
Lead quality assurance and performance improvement activities.
Perform related duties as required.