Public Services Manager

Western New Mexico University•Mission, NM

3d•Onsite

About The Position

The Public Services Manager provides a broad range of administrative and supervisory functions. This role involves providing in-person, online, phone, and email reference service to library patrons, including students, faculty, staff, and the larger Grant County community. The manager co-leads the reference department with the Access Services Librarian, overseeing statistics, assessment of reference services, and coordination of reference procedures. Responsibilities also include maintaining print subscription collections, assisting with library instruction and outreach, recommending materials for purchase, and supervising student assistants. The role involves working with the Digitization Team to digitize and catalog archival material, participating in library and WNMU committees, and creating displays to promote library resources. Additionally, the manager supervises assigned staff in accordance with WNMU personnel practices, including recruitment, training, performance evaluation, and guidance. The position requires ongoing personal and professional development, maintaining comprehensive communication, and modeling professional standards and ethics.

Requirements

Broad range of administrative and supervisory functions.
Supervises assigned staff in accordance with WNMU personnel practices including recruitment, training, performance evaluation, guidance, etc.
Participates in the process of ongoing personal and professional development.
Maintains comprehensive communication among all contacts (internal and external).
Models professional standards and ethics in accordance with WNMU philosophy.

Nice To Haves

Works with the Access Services Librarian as co-leads in the reference department, including keeping statistics, assessment of reference services, coordinating reference procedures for reference staff.
Assists the Instruction / Outreach Librarian with library instruction and outreach as necessary.
Works with the Digitization Team (Access Librarian & Digital Initiatives Librarian) to digitize and catalog archival material.
Participates in library & WNMU committees.
Creates displays promoting library resources.

Responsibilities

Provides in-person, online, phone and email reference service to Miller Library patrons.
Works with the Access Services Librarian as co-leads in the reference department, including keeping statistics, assessment of reference services, coordinating reference procedures for reference staff.
Maintains the library’s print subscription collections.
Assists the Instruction / Outreach Librarian with library instruction and outreach as necessary.
Recommends materials for purchase in assigned subject categories.
Hires, supervises, trains WNMU student assistants as necessary.
Works with the Digitization Team (Access Librarian & Digital Initiatives Librarian) to digitize and catalog archival material.
Participates in library & WNMU committees.
Creates displays promoting library resources.
Provides a broad range of administrative and supervisory functions.
Supervises assigned staff in accordance with WNMU personnel practices including recruitment, training, performance evaluation, guidance, etc.
Participates in the process of ongoing personal and professional development.
Maintains comprehensive communication among all contacts (internal and external).
Models professional standards and ethics in accordance with WNMU philosophy.
Performs other duties as assigned.