Public Health Office Assistant

Centstone HC • Nashville, TN

4d • Onsite

About The Position

The Tennessee Department of Health is seeking a Public Health Office Assistant to support administrative and clerical operations in a county health department medical office setting. This role focuses on patient registration, appointment scheduling, vital records, insurance verification, document management, and cash handling.

Requirements

• High school education or equivalent.
• Two years of full-time customer service delivery and/or clerical/office experience.
• Strong ability to manage patient information accurately across multiple systems.
• Ability to follow health department guidelines, manuals, policies, and SOPs.
• Strong attention to detail, organization, customer service, and administrative skills.

Responsibilities

• Register patients accurately, verify insurance and immunization information, update contact details, and maintain accurate records across multiple systems.
• Schedule patient appointments according to CHS Booking Guidelines and support efficient clinic workflow.
• Provide Vital Records services, including reviewing birth and death certificate requests, issuing certificates, documentation, and receipts.
• Scan and index required documents into the electronic system within established timelines.
• Maintain cash box security, follow segregation-of-duties procedures, and report issues to leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED