Public Engagement Senior Coordinator

Olsson•Fort Worth, TX

11d

About The Position

The Public Engagement Senior Coordinator is responsible for staff leadership, professional development, project performance, and client service. This position helps set performance expectations, supports project execution, and leads a high-performing, growing group of employees who provide purposeful, high-quality public engagement solutions across several Olsson markets. The role also supports project management and quality control, staff development, client relationships, and marketing and business development efforts.

Requirements

At least eight years of related experience in projects involving public or community engagement.
At least four years of experience supervising technical personnel.
Strong communication, leadership, and management skills.
Ability to attract, develop, and retain talented staff who deliver results.
Proven ability to build trust and encourage community residents to participate in change-making activities in their community.
Knowledge of current communication and outreach tools, strategies, and best practices.
Strong critical thinking skills and ability to identify and solve problems in a fast-paced environment.
Willingness and ability to travel as needed.

Nice To Haves

Bachelor’s degree in public relations, public administration, communication, education, business, or a related field preferred.

Responsibilities

Provide daily management and leadership for public engagement staff.
Manage staff and group dynamics, direct project prioritization, and establish goals aligned with overarching team objectives.
Monitor group project performance, employee utilization, and workload; identify areas for improvement and implement plans to maximize efficiency.
Oversee project management, quality control, and project execution to ensure successful project completion.
Support employee professional development by helping staff identify individual goals, outlining performance expectations, recognizing accomplishments, and providing consistent, productive feedback.
Communicate regularly with group members about initiatives, goals, and objectives to promote awareness and accountability.
Ensure strong client service through consistent and effective communication with clients.
Set training and mentoring expectations to strengthen staff technical skills and knowledge.
Collaborate with other group leaders to align goals and objectives.
Oversee marketing efforts for repeat clients and coordinate business development for new client pursuits, including client strategy, proposals, interviews, and selection efforts.
Adhere to regulations and enforce safety standards.