HOUSEKEEPING PUBLIC AREA SUPERVISOR

GATE HR•Ponte Vedra Beach, FL

About The Position

The Public Area Housekeeping Supervisor oversees the cleanliness, appearance, and daily upkeep of the Sports Club and wellness facilities at Ponte Vedra Inn & Club. The role supervises and schedules public area housekeeping colleagues, inspects assigned areas, coordinates cleaning priorities, manages supplies, and ensures facilities meet the resort’s luxury standards. The supervisor supports the opening of expanded fitness and wellness facilities and helps establish cleanliness, presentation, and service standards.

Requirements

At least two years of housekeeping or public area cleaning experience.
High school diploma or equivalent.
Ability to speak, read, write, and understand English well enough to communicate effectively with members, guests, colleagues, and management.
Strong leadership, coaching, and organizational skills.
Exceptional attention to detail.
Ability to prioritize responsibilities in a fast-paced environment.
Professional, service-oriented communication skills.
Ability to handle member and guest concerns with discretion.
Basic computer and administrative skills.
Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods; frequently bend, reach, kneel, push, and pull; and lift or carry up to 50 pounds.
Ability to move throughout multiple facility areas and work safely around cleaning chemicals and equipment.

Nice To Haves

Previous supervisory or leadership experience in a luxury hotel, resort, private club, fitness facility, or similar hospitality environment.
Experience scheduling employees, conducting inspections, training staff, managing supplies, and maintaining high cleanliness and service standards.

Responsibilities

Supervise, schedule, train, coach, and support public area housekeeping colleagues.
Assign daily responsibilities and conduct pre-shift meetings.
Inspect fitness areas, studios, locker rooms, restrooms, hallways, offices, lounges, stairways, entrances, and other public spaces.
Ensure areas remain clean, organized, properly stocked, and ready for members and guests.
Monitor high-traffic areas throughout the day and adjust staffing or cleaning priorities as needed.
Respond promptly and professionally to member and guest requests.
Coordinate cleaning activities with Sports Club, Wellness, Engineering, and other operational departments.
Maintain inventory levels for cleaning supplies, linens, amenities, and equipment; submit supply orders and help control departmental expenses.
Ensure cleaning products and equipment are used safely and according to established procedures.
Promptly report maintenance concerns, safety hazards, damaged equipment, and facility issues.
Maintain accurate inspection records, supply logs, and other required documentation.
Assist with employee performance evaluations, attendance management, and ongoing training.
Maintain compliance with sanitation, safety, and company standards.
Perform additional duties as assigned by management.