Housekeeping - Public Area Attendant

Pyramid Global Hospitality•Cleveland, OH
•Onsite

About The Position

The Public Area Attendant is part of the Housekeeping team at Hotel Indigo Cleveland Gateway. The role helps maintain clean, welcoming hotel public spaces and supports room attendants so guests can relax and enjoy their stay. The attendant engages with guests, works collaboratively to maintain hotel cleanliness, and follows department standard operating procedures while cleaning and servicing assigned areas.

Requirements

  • Housekeeping experience is desirable.
  • Neat, pleasant personality.
  • Time management skills.
  • Ability to communicate effectively.
  • Ability to work on one's feet for an extended period.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 lbs.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as a team to accomplish the goal of hotel cleanliness.
  • Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill the par stock of linen in each floor pantry.
  • Maintain cleanliness of public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
  • Clean public areas according to prescribed methods and department standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
  • Respond to guests and team members in a friendly and helpful manner.
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