Housekeeping - Public Area Attendant

Pyramid Global Hospitality • Cleveland, OH

2d

About The Position

The Public Area Attendant is part of the Hotel Indigo Cleveland Gateway housekeeping team and helps maintain clean, welcoming public spaces while supporting room attendants. The role contributes to guest satisfaction by preparing and maintaining hotel areas and responding to guests and team members in a friendly, helpful manner.

The attendant walks assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen; replenishes clean linen and par stock in floor pantries; cleans public areas such as bathrooms, lounge areas, and hallways; and removes linen and trash from service areas. The role also assists room attendants with heavy lifting during super cleaning or spring cleaning of rooms and follows department standard operating procedures.

Requirements

• Housekeeping experience is desirable.
• Neat appearance and a pleasant personality.
• Time management skills.
• Ability to work on one's feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs. in tight spaces.
• Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 25 lbs.

Nice To Haves

• Housekeeping experience.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort or hotel cleanliness.
• Walk assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
• Pick up clean linen and refill the par stock of linen in each floor pantry.
• Maintain cleanliness of public areas, including bathrooms, lounge areas, and hallways.
• Assist room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
• Clean public areas according to prescribed methods and departmental standard operating procedures.
• Remove soiled linen and trash from service areas and take them to appropriate locations as prescribed.
• Respond to guests and other team members in a friendly, helpful manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed