Amway Grand Plaza Public Area Cleaner - 1st Shift

AHC Hospitality•Grand Rapids, MI

1d•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, with team members providing exceptional experiences that delight guests. This is a full-time, 1st Shift position requiring weekend availability. The role focuses on ensuring the 4 Diamond cleanliness of each guest room and public areas, contributing to guest satisfaction.

Requirements

Able to work alone or in a team atmosphere
Excellent customer service skills
Effective listening skills
Professional
Well groomed, must adhere to Amway Grand Plaza standards
Organizational skills
Able to work and adapt to a fast paced environment
Able to work varied shifts, including weekends and holidays
Detail Oriented
Ability to be on feet 8 hours per day
Able to bend, twist, kneel, push and lift up to 50 pounds
Is required to use hands and fingers to handle or feel objects
Is required to frequently reach with hands and arms
Is regularly required to talk or hear; taste or smell
Is occasionally required to sit and stoop; kneel, crouch, or crawl
Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

Nice To Haves

Related experience is preferred.

Responsibilities

Clean all public areas on daily assignment within allotted time
Clean all areas of bathrooms
Complete daily projects as assigned
Maintain equipment properly
Maintain assigned area including but not exclusively hallways, windows, elevator landings and guest rooms
Communicate daily with team leaders, housemen and managers
Report all damage to team leader or managers
Use all chemicals properly and safely as required by OSHA standards
Do deep cleaning as assigned
Maintain linen properly
Maintain guest rooms to standards set by management
Maintain hotel assets at all times
Work in a fast paced, busy occasionally noisy environment
Able to work with frequent dirt, dust
Able to work with occasional smoke and fumes
Any and all other duties assigned by management
Maneuver and control housekeeping cart
Attend departmental meetings.
Follow AHC handbook policies and standard operating procedures.
Actively working, always looking for ways to assists guests and going above and beyond to provide guest service.
Reads or listens to Daily Beat.
Reads and understands all memos that pertain to the housekeeping department.
Uses other AHC hotels and staff as resources.
Complete all daily responsibilities/cleaning task list.