Public Area Attendant ("Asistente de Area Publica")

Azul Hospitality•Redding, CA

4d•$18 - $18•Onsite

About The Position

The Public Area Attendant ensures that hotel public areas are clean and maintained according to hotel standards. The role performs routine and deep cleaning throughout public, storage, administrative, guest, and exterior areas; maintains supplies and work areas; responds to guest questions and requests; and assists with guest-room cleaning as needed. The position also follows company and safety policies, reports maintenance or safety concerns, and performs other duties as assigned. Work is primarily indoors in a temperature-controlled environment, though duties include cleaning exterior arrival areas and property grounds. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer relations skills.
Detail orientation and strong organizational skills.
Basic computer skills and basic computational ability.
Ability to handle internal and external customer interactions with patience, tact, and diplomacy, gather accurate information, and resolve conflicts.
Self-driven ability to work independently, strong issue-resolution skills, and analytical skills with attention to detail.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand and maintain well-paced mobility for up to four hours at a time, maneuver between simultaneous tasks and through limited spaces, and reach hotel departments in a timely manner.
Ability to lift up to 45 pounds as needed and push or pull carts and equipment weighing up to 250 pounds.
Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, hear, and maintain visual acuity; ability to use fingers and make substantial wrist and hand movements.
Regular attendance and compliance with hotel rules, regulations, grooming standards, and uniform requirements.

Nice To Haves

Prior hotel experience is preferred.

Responsibilities

Perform general cleaning in public, storage, and administrative areas, including rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and the fitness center.
Dust and polish furniture, fixtures, and metalwork; vacuum, mop, sweep, shampoo carpets, wash windows, clean and wax floors, remove trash and debris, and empty ashtrays and carts of soiled linens.
Perform deep cleaning and special projects, including power washing sidewalks, blowing leaves, picking up property debris, and removing gum from sidewalks.
Clean public restrooms and maintain them throughout the shift.
Stock the cleaning cart with appropriate supplies for the shift and ensure work areas are clean when finished.
Clean exterior areas, including the porte cochere and other arrival areas.
Keep staff break areas and administrative offices clean and well maintained.
Answer guest inquiries and requests, assist with delivering guest requests, and help clean guest rooms as needed.
Follow company, safety, and security policies and report maintenance problems, safety hazards, accidents, and injuries.
Perform other duties assigned by managers and supervisors and other reasonable duties requested by direct or indirect supervisors.
Attend scheduled training sessions and meetings.