Public Area Attendant (Full Time) - The Ben Hotel
About The Position
As a Public Area Attendant at The Ben, you play a vital role in creating a clean, pristine, and welcoming environment throughout all public spaces of the hotel. You will be responsible for maintaining the cleanliness, presentation, and high standards of our lobby, lounges, hallways, restrooms, and other guest areas. Through your proactive attention to detail, efficiency, and commitment to excellence, you help ensure every guest enjoys an exceptional experience from the moment they step onto the property, directly supporting the hotel's reputation for outstanding hospitality. Success in this role requires a strong work ethic, the ability to work independently and as part of a team, and a genuine commitment to delivering a memorable guest experience. By consistently maintaining Marriott and The Ben's standards of cleanliness and professionalism, you contribute directly to guest satisfaction, operational excellence, and the overall success of the hotel.
Requirements
- No formal education required
- None required. Previous experience in upscale hotel preferred
- Ability to meet standard appearance.
- Ability to meet cleaning standards.
- Basic understanding of cleaning methods, cleaning implements and chemicals
- Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (Alldone frequently during shift).
- Bending to start machines and load chemicals -done frequently during shift.
- Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required
Nice To Haves
- Previous experience in upscale hotel preferred
Responsibilities
- Maintains parking lot and public space cleanliness.
- Complete daily, weekly and quarterly cleaning checklists.
- Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and windowframes.
- Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.
- Clean and shine all glass and metal surfaces.
- Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash todumpster.
- Clean offices as assigned.
- Clean public restrooms and stock with supplies.
- Clean public and service elevators (inside and out).
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
- Appearance must be clean and professional with a cheerful and courteous demeanor at all times.
- Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment,supplies needed or damage to floor covering, upholstery
- Attends all departmental meetings in person in order to enhance communication and gain knowledge ofproducts, service and facility.
- Respond to customer inquiries and comments in person and on phone by providing timely andknowledgeable information in order to provide customer service.
- Follow all safety guidelines to ensure safety and protection of self, associates and guests.
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Accrue paid time off
- Community Service, and Holidays
- 401(k) program with employer matching
- Employee Assistance Program
- Tuition reimbursement
- Hotel, restaurant, and lifestyle discounts
- Employee referral bonus program (up to $500 per referral)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
