Public Area Attendant

Auberge Collection•Dallas, TX

About The Position

The Public Area Attendant maintains the cleanliness, appearance, and overall condition of public spaces and team member areas at The Knox, Auberge Collection. The role helps ensure guests, clients, and team members experience a clean, safe, and welcoming environment while supporting guest satisfaction and brand standards. Responsibilities include cleaning and maintaining public areas and team member spaces; monitoring cleanliness throughout the shift; responding to spills, hazards, and guest concerns; supporting meeting and event-space setup and breakdown; and keeping cleaning equipment and closets organized. The attendant follows housekeeping procedures, brand standards, and chemical-handling and safety procedures, and communicates area conditions and maintenance issues to supervisors.

Requirements

  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Good communication and customer service skills.

Nice To Haves

  • Minimum one year of housekeeping or janitorial experience preferred.
  • Previous experience in a hotel or hospitality environment preferred.
  • Bilingual abilities preferred.

Responsibilities

  • Clean and maintain public areas, including lobbies, hallways, restrooms, elevators, meeting spaces, team member restrooms, and offices.
  • Sweep, mop, vacuum, and polish floors to maintain cleanliness and safety.
  • Dust and wipe furniture, fixtures, railings, and decorative elements.
  • Sanitize high-touch surfaces such as handles, buttons, and countertops.
  • Clean, sanitize, and restock public restrooms with required supplies.
  • Empty trash receptacles and replace liners in assigned areas.
  • Monitor public areas and address cleanliness needs throughout the shift.
  • Respond promptly to spills, hazards, and guest-related concerns.
  • Maintain clean entrances, including doors, glass, and surrounding areas.
  • Arrange and maintain lobby furniture and décor presentation standards.
  • Assist with setup, cleaning, and breakdown of meeting and event spaces.
  • Promptly report maintenance issues, damages, and safety hazards.
  • Keep janitorial closets, equipment, and carts clean and organized.
  • Follow proper chemical-handling and safety procedures.
  • Provide courteous assistance and directions to guests as needed.
  • Support other departments during high-demand periods.
  • Adhere to housekeeping policies, procedures, and brand standards.
  • Meet assigned cleaning schedules and productivity expectations.
  • Communicate effectively with supervisors regarding area conditions.
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