PT Sales Associate Cashier

Ahold Delhaize•New Bern, NC

4d•Onsite

About The Position

Food Lion values its associates and aims to provide meaningful careers, professional development through on-the-job learning and training, and a fulfilling work experience that rewards performance and commitment. The Sales Associate Cashier provides prompt, accurate, and friendly customer service while helping create a positive shopping experience. The role handles checkout transactions, maintains the front-end area, follows company procedures, and supports customers and fellow associates.

Requirements

Successfully complete computer-based training (CBT) and training aid courses.
Wear the Food Lion uniform and apron with name badge while on duty and adhere to the Food Lion dress code.

Responsibilities

Smile and provide prompt, accurate, and friendly service while engaging customers.
Greet customers and use their names whenever possible.
Unload groceries from customers’ carts onto the belt, grouping items such as cold products for ease of bagging.
Check the bottom of every cart and under baby seats for items before completing an order.
Follow correct bagging procedures and use bags appropriately by type.
Scan customer orders and handle payment transactions according to standard practice.
Avoid personal conversations with other associates when customers are present.
Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Follow procedures for refunds, error correction, cash control, and overrides.
Identify customers needing assistance and offer to take their orders to their cars.
Stay alert and call for assistance when needed to serve customers according to service standards.
Check prices quickly and accurately.
Be courteous and helpful to other associates.
Wear the Food Lion uniform and apron with name badge while on duty, maintain a neat and clean appearance, and follow the dress code.
Retrieve shopping carts from the parking lot and cart corrals using the tether strap according to standard practice.
Keep the workstation and store front-end area neat and clean.
Report register malfunctions to the Customer Service Manager or MOD.
Ensure the MVP savings center KIOSK has paper and is working properly.
Adhere to company guidelines, policies, and standard practices.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Notify QA about cleaning issues or maintenance required on the front end.
Successfully complete computer-based training (CBT) and training aid courses.
Perform all other duties as assigned.