PT Sales Associate Cashier

Ahold Delhaize•Garden City, GA

About The Position

Food Lion considers associates its most important assets and aims to provide meaningful careers with variety and challenges. Associates contribute to the organization’s success, and Food Lion strives to offer a fulfilling work experience and reward performance and commitment. The company supports associates’ professional development through on-the-job learning and training. The Sales Associate Cashier provides prompt, accurate, and friendly customer service; processes customer orders and payments; follows cash-handling and checkout procedures; and helps maintain a clean, safe, and well-presented front end. The role also includes retrieving shopping carts, assisting customers, completing required training, and performing other assigned duties. Food Lion provides equal employment opportunities without regard to legally protected characteristics. Applicants with disabilities who need assistance with the application process may contact the Recruiting Department at [email protected].

Responsibilities

Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
Greet each customer and use their name whenever possible.
Unload customers’ groceries from carts onto the belt, grouping items such as cold products together to make bagging easier.
Check the bottom of every cart and under baby seats for items before completing an order.
Follow correct bagging procedures and use bags according to type.
Scan customer orders and handle payment transactions according to standard practice.
Avoid personal conversations with other associates when customers are present.
Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Follow procedures for refunds and error correction.
Make every attempt to maintain accurate cash control.
Follow procedures and perform overrides.
Identify customers who need assistance and offer to take their orders to their cars.
Remain alert and call for assistance when needed to serve customers according to service standards.
Check prices quickly and accurately.
Be courteous and helpful to other associates.
Wear the Food Lion uniform with apron and name badge while on duty, maintain a neat and clean appearance, and adhere to the dress code.
Retrieve shopping carts from the parking lot and cart corrals using the tether strap according to standard practice.
Ensure the workstation and store front-end area are neat and clean.
Report register malfunctions to the Customer Service Manager or MOD.
Ensure the MVP savings center KIOSK is stocked with paper and working properly.
Adhere to company guidelines, policies, and standard practices.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Notify QA of cleaning issues or required maintenance on the front end.
Successfully complete computer-based training (CBT) and training aid courses.
Perform all other duties as assigned.