PT Hub Dispatch Supervisor

UPS Supply Chain Solutions

About The Position

This position assists with and reviews UPS Small Package dispatch activity to ensure timely, proficient service. The employee supports dispatch planning and helps ensure service, safety, and cost goals are met. The role coordinates with others to execute dispatch plans efficiently while maintaining adequate staffing and equipment for transportation needs. The position oversees load and tractor planning and assignments, monitors load movements, and tracks equipment condition. It reviews, analyzes, and tracks dispatch and service reports and schedules; creates efficient dispatch plans; verifies service levels; addresses performance issues; and incorporates changes such as new customers, locations, and loads. It also oversees yard operations by coordinating drivers with load volume, ensuring trailers are correctly located and loaded or empty as planned, and confirming accurate trailer inventory. Additional duties include reviewing driver hours for regulatory compliance, conducting hazardous materials audits, reviewing safety reports, verifying appropriate uniforms and safe work methods, identifying training needs, supporting employee development, providing feedback, conducting performance evaluations, and resolving individual or group performance issues.

Requirements

Ability to lift 70 lbs. / 32 kgs.
Availability to work flexible shift hours, up to 5 days per week.
Strong oral and written communication skills.
Working knowledge of Microsoft Office.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Bachelor's Degree or International equivalent.
Management experience.

Responsibilities

Assist with and review UPS Small Package dispatch activity to ensure timely and proficient service.
Assist with dispatch planning and help meet service, safety, and cost goals.
Coordinate dispatch plan execution and ensure adequate staffing and equipment for transportation needs.
Oversee load and tractor planning and assignments, monitor load movements, and track equipment condition.
Review, analyze, and track dispatch and service reports and schedules.
Create efficient dispatch plans, verify service levels, address performance issues, and incorporate new customers, locations, and loads into plans.
Oversee yard operations by coordinating drivers with load volume, ensuring trailers are in the correct locations and loaded or empty as planned, and confirming accurate trailer inventory.
Review driver hours to ensure regulatory compliance.
Conduct hazardous materials audits and review safety reports.
Verify appropriate driver uniforms and utilization of safe work methods.
Determine employee training needs and develop continuous development plans.
Provide feedback and support, conduct performance evaluations, and resolve individual and group performance issues.