This position assists with and reviews UPS Small Package dispatch activity to ensure timely, proficient service and achievement of service, safety, and cost goals. It assists with dispatch planning and coordinates with others to ensure plans are executed efficiently with adequate staffing and equipment for transportation needs. The supervisor oversees load and tractor planning and assignments, monitors load movements, tracks equipment condition, and reviews, analyzes, and tracks dispatch and service reports and schedules. The position creates efficient dispatch plans, verifies service levels, addresses performance issues, and updates plans for new customers, locations, and additional loads. It also oversees yard operations, coordinating drivers with load volume, ensuring trailers are correctly located and loaded or empty as planned, and confirming accurate trailer inventory. The supervisor reviews driver hours for regulatory compliance, conducts hazardous materials audits, reviews safety reports, and verifies appropriate uniforms and safe work methods. The role includes determining training needs, developing employees, providing feedback and support, conducting performance evaluations, and resolving individual and group performance issues.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed