Psychiatric Rehabilitation Specialist - CCBHCD

Horizon Health Services • Buffalo, NY

12d • $20 - $24 • Hybrid

About The Position

This role involves supporting patients in the Mental Health and Addictions field through various means including outreach calls, telehealth, and face-to-face visits. The specialist will help patients identify barriers, implement new skills, achieve treatment and healthy lifestyle goals through coaching, and improve medication adherence. Responsibilities also include conducting screenings and assessments in the Electronic Health Record (EHR), educating the multidisciplinary team, connecting patients to community resources, coordinating care with providers, and retrieving clinical and non-clinical data. The role requires the ability to relate positively to individuals with behavioral health disorders and their families from diverse backgrounds, and to adhere to Horizon Health Services Policy and Procedures, including privacy and confidentiality regulations.

Requirements

• Bachelors degree and 6 months of relevant experience required. Relevant experience includes previous work in a behavioral health setting in a patient facing role
• Associates degree and 1 year of relevant experience required. Relevant experience includes previous work in a behavioral health setting in a patient facing role
• High School Diploma/equivalent and 2 years of relevant experience required. Relevant experience includes previous work in a behavioral health setting in a patient facing role
• Requires a valid NYS driver’s license and reliable transportation to travel locally on a regular basis.
• Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred.
• Familiarity with reporting and entry level data analytics.

Nice To Haves

• Individuals with lived experience preferred.

Responsibilities

• Support patients through outreach calls, telehealth, and face to face visits to identify barriers and supports patients to implement new skills.
• Assist patients through coaching to achieve their goals of engagement in treatment and healthy lifestyle habits.
• Provide support to patients relative to importance of following up with healthcare providers, as appropriate.
• Offer support services to aid patients in improving medication adherence such as home delivery services, pharmacy coordination, medication packs, pill organizers, etc.
• Conduct screenings and assessments in the Electronic Health Record (EHR) to evaluate and measure patient progress and patient needs
• Provide education and support to the behavioral health multidisciplinary team (prescribers, clinicians/counselors, care coordinators etc.)
• Attend case conferences to educate staff members on the Psychiatric Rehabilitation services offered in a continued effort to expand awareness.
• Connect patients to resources and services in the community to support their treatment goals.
• Contact providers to assist in coordinating the patients’ care as needed.
• Travel locally to attend one on one sessions or attend virtual sessions, between patient and clinician.
• Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems, as appropriate.
• Participate in other projects and programming in regard to Psychiatric rehabilitation services as needed or requested.
• Have the ability to relate to individuals who have behavioral health disorders and their families of diverse ethnic, cultural, and socioeconomic backgrounds, and has the ability to interact with them in a positive, supportive, and cooperative manner.
• Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.

Benefits

• 401(k) AND profit-sharing programs
• Student Loan Assistance
• 10% discount on tuition through a partnership with Capella University for employees and their families (includes spouses and children up to age 30)
• Paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree