PSR Facilitator

Friend Family Health CenterChicago, IL
Hybrid

About The Position

The PSR Facilitator / Certified Recovery Support Specialist (CRSS) is a mental health consumer who has been trained and certified to assist other consumers in identifying and achieving their personal life goals. The CRSS cultivates the consumer's ability to make informed, independent choices and provides information and community-based support to help them accomplish these goals.

Requirements

  • High School Diploma or GED
  • Certified Recovery Support Specialist (CRSS) credential OR ability to obtain within 18 months of hire.
  • Lived experience in mental health recovery.
  • Ability to work effectively with diverse populations.

Nice To Haves

  • Experience working with individuals with psychiatric disorders, substance use challenges, or developmental disabilities
  • Experience facilitating groups or peer-led programming

Responsibilities

  • Facilitate individual and group peer support sessions focused on recovery, coping strategies, and community integration.
  • Prepare and maintain treatment records, progress notes, and reports in compliance with agency and regulatory standards.
  • Conduct client interviews, observations, and assessments to support individualized recovery planning.
  • Collaborate with clinical and multidisciplinary teams to implement recovery-focused interventions.
  • Assist clients in developing personal recovery plans using evidence-based tools such as WRAP.
  • Support job readiness efforts, including resume development, interview preparation, and job applications.
  • Promote peer-to-peer engagement and connect clients to self-help and community-based resources.
  • Provide education on social skills, relapse prevention, and independent living skills.
  • Advocate for clients by assisting with access to mental health, substance use, and social services.
  • Monitor client progress and provide ongoing feedback to support recovery goals.
  • Recognize early warning signs and assist with crisis intervention and stabilization efforts.

Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Paid Time Off (PTO)
  • Holidays
  • 403 B
  • Professional Development Opportunities
  • Employee Assistance Program (EAP)
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