Provider Services Support Specialist
Trend Health Partners•Hunt Valley, MD
•Onsite
About The Position
At TREND Health Partners, a tech-enabled payment integrity company, our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows. Joining TREND Health Partners means becoming a part of a dynamic growing organization that promotes a collaborative and innovative work environment.
Requirements
- High School Diploma or equivalent
- Knowledge of administrative and office procedures, systems such as Microsoft 365, printing, scanning and faxing hardware, managing files and records, and workplace terminology
Nice To Haves
- Prior experience using Epic, Cerner, and/or Meditech
Responsibilities
- Managing full cycle USPS Mail: preparing, processing, sending, and receiving (in office only) appeals prepared in internal system.
- Managing Incoming Mail (in office only) from USPS Mail: Opening, Scanning, uploading, and updating internal systems.
- Operation and maintenance of fax queue
- Retrieve clinical documents from client system and place in internal system
- Retrieving additional documents requested by the Nursing Staff from either the EMR or contacting the physician office via phone/fax.
- Review EMRs for payer correspondence related to TREND appeal
Benefits
- competitive salaries
- highly valued health insurance
- a 401(k) plan with employer match
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
