Support Services Specialist

Four Seasons Family of Companies•Ephrata, PA

4d•Onsite

About The Position

As a Support Services Specialist, you will provide administrative and clerical support across multiple departments within the Four Seasons Produce Family of Companies. This role is essential to keeping daily operations running smoothly through strong organization, communication, and attention to detail.

Requirements

High school diploma or equivalent required
2+ years of administrative or office support experience preferred
Strong typing and data entry skills
Proficiency in Microsoft Office (Excel, Outlook, Teams, etc.)
Professional demeanor with strong communication skills
Excellent organizational and time management skills
Ability to multitask and support multiple teams in a fast-paced environment

Responsibilities

Provide administrative support to multiple departments across the organization
Interact professionally with associates, vendors, and customers through both one-on-one and group communication
Answer phones, use the intercom system, and manage email and fax communications
Perform accurate and timely data entry across multiple systems
Create, print, and validate work orders
Perform system updates and entries in WMS, GG Putty, Microsoft Teams, and other internal platforms
Prepare reports and maintain various tracking tools and spreadsheets (SharePoint, attendance trackers, shipping reports, labor reports)
Review UKG Ready timesheets for multiple departments, ensuring accuracy in schedules, attendance, and shift differentials
Document attendance details, track infractions, and communicate findings to department managers, including recommended follow-up actions
Maintain warehouse PTO calendars in Outlook
Set up new hires in internal systems (WMS, InfoLink, VoCollect, StrongArm Safework, IMV) and update training schedules and standard work hours in UKG Ready
Purchase supplies from vendors as needed
Support additional administrative tasks and cross-functional needs across departments