Provider Services Consultant – Employee Relations Professional

University of Wisconsin Hospitals and Clinics Authority•Middleton, WI

3d•Hybrid

About The Position

This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday from 8:00 am to 5:00 pm. Hours may vary based on the operational needs of the department. This position is primarily remote for individuals living in Wisconsin or Illinois. Onsite work will be driven by work demand and would primarily occur at University Hospital, East Madison hospital and/or at clinic locations. There will be an occasional need to work at 7974 UW Health Court, in Middleton, WI. The role focuses on supporting physicians, Advanced Practice Providers (APPs), residents, and fellows in a specialized employee relations capacity. It involves providing strategic and tactical consultation on a wide range of complex matters including investigations, counseling, performance management, accommodations and policy adherence. Following investigations, the role requires producing detailed, formal investigative reports. The position operates in a dynamic, high-pressure environment, requiring exceptional critical thinking, political acumen, and the ability to lead through influence. It also involves collaboration across 18 departments, each with unique processes, and engaging with leadership at UW Health, UW School of Medicine and Public Health, and UW–Madison.

Requirements

Bachelor's Degree in Business, Human Resources, or related area
5 years employee relations or other related investigatory experience

Nice To Haves

Juris Doctorate (JD) degree from an accredited college or university
7 years employee relations or other related investigatory experience in an academic medical center, with significant experience working with physicians
Association of Workplace Investigators (AWI) certificate

Responsibilities

Provide strategic and tactical consultation on a wide range of complex matters including investigations, counseling, performance management, accommodations and policy adherence.
Produce detailed, formal investigative reports following investigations.
Collaborate across 18 departments, each with unique processes.
Engage with leadership at UW Health, UW School of Medicine and Public Health, and UW–Madison.