Provider Partnerships and Referral Growth Manager

Genesis Orthopedics & Sports Medicine•Chicago, IL

3d•$45,000 - $70,000•Onsite

About The Position

Specialty practices don’t grow through billboards. They grow through relationships — one primary care office, one physical therapist, one athletic trainer, one school nurse at a time. Every new patient who gets orthopedic care at Genesis starts with someone in the community trusting us enough to send them our way. That someone starts with you. Genesis is a multi-location orthopedic practice across Chicagoland, built to expand access to musculoskeletal care — including for Medicaid patients and underserved communities most specialty practices won’t serve. We move like an entrepreneurial company, not a hospital system. We’re growing fast, and we need a person on the ground turning that growth into real relationships. Our mission is to provide world-class care that the rich desire and the poor can access. Our patients include elite athletes, those who can’t afford insurance, and everyone in between. You’ll collaborate with members of our Professional Athlete Advisory Board to help us maximize our impact in the Chicago community.

Requirements

Bachelor’s degree.
Experience in a relationship-driven role: sales, business development, community outreach, hospitality, account management, physician liaison, or similar.
Reliable vehicle and valid driver’s license.
Excellent verbal communication; comfortable walking into a room cold.
Chicago-based (or ready to be).

Nice To Haves

Existing relationships with primary care practices, PT clinics, athletic trainers, or workers’ comp adjusters in the Chicago area.
Healthcare, sports medicine, or physician liaison background.
Bilingual English/Spanish.
Comfort with CRM tools to track visits and relationships, and suggest improvements.

Responsibilities

Regular, in-person visits to primary care practices, referring providers, and community partners across Chicagoland.
Manage the referral book, owning key referrer and partner relationships.
Host occasional lunch-and-learns, dinners with referring providers, open houses, coffee chats, small community events, and large scale promotional events at professional sports events.
Gather intelligence from referring providers about what they are hearing and what makes it difficult to send patients to Genesis.
Own online reputation by investigating patient reviews, cascading positive ones to providers, and supporting the team in developing operational changes to create better patient experience.