Provider Partnerships and Referral Growth Manager

Genesis Orthopedics & Sports Medicine • Chicago, IL

3d • Onsite

About The Position

The thesis. Specialty practices don’t grow through billboards. They grow through relationships — one primary care office, one physical therapist, one athletic trainer, one school nurse at a time. Every new patient who gets orthopedic care at Genesis starts with someone in the community trusting us enough to send them our way. That someone starts with you. About Genesis. A multi-location orthopedic practice across Chicagoland, built to expand access to musculoskeletal care — including for Medicaid patients and underserved communities most specialty practices won’t serve. We move like an entrepreneurial company, not a hospital system. We’re growing fast, and we need a person on the ground turning that growth into real relationships. Our mission is to provide world-class care that the rich desire and the poor can access. Our patients include elite athletes, those who can’t afford insurance, and everyone in between. You’ll collaborate with members of our Professional Athlete Advisory Board to help us maximize our impact in the Chicago community. The role. You are Genesis in the community. Every day, you’re out — visiting primary care offices, catching PTs on their break, dropping in on urgent care facilities, meeting with athletic trainers, school administrators, and workers’ comp adjusters. You build trust. You make it easy for people to refer a patient to us. You bring the practice’s warmth and mission with you into every room.

Requirements

• Bachelor’s degree.
• Experience in a relationship-driven role: sales, business development, community outreach, hospitality, account management, physician liaison, or similar.
• Reliable vehicle and valid driver’s license.
• This role requires daily driving across Chicagoland.
• Excellent verbal communication; comfortable walking into a room cold.
• Chicago-based (or ready to be).

Nice To Haves

• Existing relationships with primary care practices, PT clinics, athletic trainers, or workers’ comp adjusters in the Chicago area.
• Healthcare, sports medicine, or physician liaison background.
• Bilingual English/Spanish, given the communities Genesis serves.
• Comfort with CRM tools to track visits and relationships, and suggest improvements.

Responsibilities

• Show up. Every day. Regular, in-person visits to primary care practices, referring providers, and community partners across Chicagoland. This is a windshield-time role.
• Manage the referral book. Own the key referrer and partner relationships. Know who’s sending patients, who used to, and who could.
• Follow up. Fix problems fast.
• Host the moments that matter. Occasional lunch-and-learns, dinners with referring providers, open houses, coffee chats, small community events, and large scale promotional events at our professional sports events— pulled together with our clinical team, growth team, and external partners.
• Bring intelligence back. What are referring providers hearing? What’s making it hard to send patients to us? You’re our eyes and ears in the field.
• Own Online Reputation. When patients leave reviews: investigate them, cascade positive ones to providers, and support the team in developing operational changes to create better patient experience.

Benefits

• $45,000–$70,000 base depending on experience, plus performance bonus of up to $75,000 tied to referral growth and partner relationships developed.
• Mileage reimbursement for the driving this role requires.
• Full benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level