Provider Outreach and Education Manager

Automated Health Systems • Baltimore, MD

2d

About The Position

Automated Health Systems is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs. In this hands-on management role, the manager helps healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

Requirements

• At least 3 years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment.
• Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations.
• Strong communication, organizational, and relationship-building skills.
• Ability to work independently, coordinate multiple priorities, and support a team.
• Strong computer skills, including Microsoft Office.
• Ability and willingness to travel extensively.

Nice To Haves

• Bachelor's degree in a related field; equivalent professional experience is considered.
• Previous supervisory, team lead, training, or staff mentoring experience.
• Experience conducting training, presentations, or educational outreach activities.

Responsibilities

• Coordinate and oversee daily provider outreach and education activities.
• Provide guidance, coaching, and support to Outreach and Education Analysts.
• Develop and implement outreach plans to support provider engagement and program goals.
• Conduct in-person and virtual training sessions for healthcare providers and stakeholders.
• Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates.
• Build and maintain positive relationships with providers, provider associations, and community stakeholders.
• Coordinate outreach events, provider meetings, and informational presentations throughout Maryland.
• Monitor outreach activities, track performance, and prepare reports for management.
• Identify opportunities to improve provider communication, education, and engagement.
• Collaborate with internal teams to support program requirements and operational goals.

Benefits

• Health, dental, and vision insurance.
• 401(k).
• Employee Wellness Program.
• Comprehensive and ongoing training.
• Strong company culture with career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager