Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

Legion Health • Austin, TX

1d • $5 - $15 • Remote

About The Position

Legion Health is building fast, affordable, high-quality mental health care at scale. We are an AI-native psychiatry network where clinicians provide care directly to patients. Our operations and technology systems help remove administrative friction so providers can focus on patient care. This is not a generic assistant role. You will help keep Legion’s provider operations engine running smoothly. You will support provider recruiting, onboarding, provider management, and payroll preparation. The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through. This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.

Requirements

• Extremely organized and reliable
• Strong with spreadsheets, trackers, and checklists
• Detail-oriented with names, dates, pay periods, counts, and status fields
• Clear and professional in written English
• Comfortable following up with clinicians and internal teammates
• Able to move quickly without sacrificing accuracy
• Proactive about spotting missing information or unclear ownership
• Calm under pressure in a fast-moving startup environment
• Careful with sensitive information and HIPAA-aware
• 2+ years in one or more of the following: Healthcare operations, Recruiting coordination, Provider onboarding, Payroll support, HR administration, Executive assistant or virtual operations support
• Strong preference for experience supporting: Clinicians, Healthcare providers, Contractors, Remote teams

Nice To Haves

• Experience with Google Sheets
• Experience with Slack
• Experience with Ashby or another ATS
• Experience with Healthie or another EHR
• Experience with Looker Studio
• Experience with Stripe
• Experience with Payroll or invoice workflows
• Experience with Telehealth, behavioral health, credentialing, billing, or provider operations

Responsibilities

• Manage provider recruiting coordination, including: Candidate tracking, Interview scheduling, Application follow-ups, Hiring record updates
• Support provider onboarding, including: Collecting required documents, Tracking onboarding checklist completion, Following up on missing items, Coordinating internal handoffs, Making sure providers are ready to start
• Maintain provider operations trackers, including: Provider rosters, Onboarding status, Active and offboarding providers, State coverage, Collaborating physician relationships, Credentialing or payer status
• Communicate with providers through Slack, email, and internal systems.
• Support weekly payroll preparation, including: Gathering provider pay inputs, Reviewing visit counts, Checking no-shows and late cancellations, Updating pay sheets, Validating payroll trackers, Escalating discrepancies before payroll is finalized
• Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.
• Document processes and improve SOPs so workflows become cleaner and easier to repeat.
• Handle sensitive healthcare and payroll information with confidentiality and care.

Benefits

• Hourly Compensation: $5-$15 per hour, based on experience
• Work Setup: Fully remote
• Schedule: 9:00am - 6:00pm US Central Time
• Impact: Help build the provider operations foundation that lets clinicians focus on patient care
• Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed